KZN - DC Insure Telesales Consultant - Park Square

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients. Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries Key purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales. Key Outputs The successful individual will be required to perform on, but not limited to the following key outputs: Achieve Insure Sales target Communication to members telephonically via fax and email Attending to general administration Conduct Financial Needs Analysis Achieve quality target Overcome objections Adhering to service level agreements Personal attributes and skills The successful individual will be required to demonstrate the following competencies: Target Driven Team Player Goal orientated Self motivated Ability to perform under pressure Adapt to change Persuasiveness Resilience/Tenacity Sound Time Management Self managed Attention to detail Ability to learn quickly and apply knowledge Speak fluently (accent neutral) English/Afrikaans Qualification & Experience Matric At least 2 years sales experience, preferably in an outbound telesales environment Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage PC literacy, email, word, excel Tertiary qualification an advantage NQF5 and RE5 qualification