Custodian Queries Executive
Catch
At Catch Recruit, our mission is simple: to connect exceptional talent with the right opportunities, ensuring a perfect blend of professional skills and cultural fit. As a dynamic and growing business, we are dedicated to delivering genuine value to our clients and candidates alike. We achieve this by matching candidates with organisations that align with their personality and career aspirations while providing our clients with talent that truly complements their company culture. Our commitment goes beyond just filling rolesâÃÂÃÂwe prioritise building lasting relationships by focusing on a select group of clients and candidates. This approach allows us to offer a personalised, attentive service that meets the unique needs of every partnership we create.Job Description As our operations continue to grow, we're looking for a detail-oriented Custodian Queries Executive responsible for managing custodian document requests, coordinating with internal teams and custodian banks, ensuring timely and accurate documentation, and supporting the overall efficiency and service quality of the business.
KEY RESPONSIBILITIES
Manage the full query document request lifecycle, from initial request through to receipt and submission-readiness Coordinate with internal teams to source documents quickly and resolve queries Track deadlines closely, flag risks early, and keep cases on schedule to avoid delays Develop strong knowledge of documentation requirements across different countries and tax jurisdictions Prioritise work based on business impact, helping unlock value faster for clients Maintain accurate records and reporting, and contribute ideas to improve team processesEDUCATION:
Commerce/Finance degree or similar, ideally with Honours.EXPERIENCE:
Minimum of 2 years work experience, ideally within professional corporate environment. Evidence of outperforming and exceeding expectations in previous roles. Knowledge of Microsoft Excel and keen analytical skills. Experience in project management, including internal and external stakeholder relationship management.COMPETENCIES:
Excellent organizational and time management skills. Strong verbal and written communication skills. Ability to multi-task in a fast-paced environment. Proactive, creative, and highly motivated approach to achieving results. Positive attitude and team player. Detail-oriented with proven problem-solving skills.- ...needs are met with professionalism and efficiency. Manage the end-to-end reclaim documentation process by liaising with clients, custodian banks, tax authorities and internal teams to request, collect, reconcile, and validate documentation in line with jurisdictional...
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