Senior Deal Desk Analyst/Revenue Specialist

Department: Finance

Location: Cape Town, SA

Cape Town, South Africa- HYBRID

Why Confluence?

At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

More about the role & team

We’re looking for a Senior Deal Desk Analyst to play a key role in reviewing and approving commercial deals across a global SaaS business. This role sits at the centre of Sales, Finance, and Revenue teams, helping ensure deals are accurate, scalable, and aligned with pricing and revenue policies.

Why you should applyBe a key checkpoint for global deals, ensuring accuracy across pricing, contracts, and revenue data

Commercial exposure

Partner closely with Sales, Finance, and RevOps on high-value and complex deals

Career growth

Join a growing Deal Desk function with opportunities to take ownership and mentor others

Global environment

Work across international sales teams and diverse deal structures

What you’ll be doing

• Review and validate deals across new business, renewals, and pricing changes
• Ensure accuracy of Salesforce (CPQ) data and contractual alignment
• Perform ARR and contract reconciliation prior to deal approval
• Act as the bridge between Sales, Revenue/Billing, and Finance teams
• Approve, query, or reject opportunities with clear rationale
• Support month-end activities, reporting, and financial analysis
• Act as a senior escalation point , mentoring junior team members and helping manage workload

Drive revenue accuracy and data integrity at the core of our commercial operations.

You’ll ensure deals are correctly reflected in Salesforce, support Accounts Receivable processes, and translate contracts into accurate revenue across finance systems.

What skills and experience do I need to succeed?

We recognize that candidates may come from a variety of backgrounds. You don’t need to meet every requirement listed below — in particular, direct Deal Desk experience is not essential if you bring a strong foundation in revenue operations, contract review, and reconciliation.

Essentials

• Hands-on experience with Salesforce (CPQ preferred) or similar CRM systems, with exposure to ERP platforms
• Proven experience reviewing client contracts, translating terms into accurate revenue recognition, and performing reconciliations
• Solid finance or accounting background, including accounts receivable–type experience
• Understanding of revenue concepts, including ARR (Annual Recurring Revenue)
• Advanced Excel skills (pivot tables, data analysis, data validation)
• Strong attention to detail, with a data integrity mindset and a focus on accuracy across systems (e.g., Salesforce)
• Analytical mindset with strong problem-solving ability

Desirable

• Experience in Deal Desk, Revenue Operations, or Sales Operations
• Exposure to SaaS contracts and revenue models (ARR, MRR, renewals, pricing structures)
• Experience working in a high-volume, fast-paced commercial environment
• Experience ensuring data consistency and integrity across commercial systems

What do we offer?

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

Generous

Time Off packages including additional half days with each public holiday in your location.

Global Career Development opportunities

Social Events

Referral Bonus scheme - Upto $3,000 per successful referral

Plus many more!

More about the Location

We offer flexible working options for all employees.

Values

We look for people who align with our 4 values.

Integrity

Face reality with honesty, courage and accountability

Imagination

Deal creatively with challenges and envision what the world could be

Discipline

Build good habits into reflexes which become a part of our life

Service

Committed to the success of others

If you would like to find out more about a Career at Confluence, please apply today.

Confluence is an Equal Opportunity Employer in line with the Employment Equity Act.

Note that Preference will be given to previously disadvantaged individuals (PDIs) in line with our Employment Equity (EE) plan. Pre-Employment Screening Disclaimer

As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.

Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.