Host / Duty Manager - Luxury Guest Farm - Franschhoek | Lb

Host / Duty Manager Luxury Guest Farm Franschhoek R20;000 R25,000 (Negotiable DOE) Overview A luxury guest farm in Franschhoek is seeking a polished, guest-focused Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. This role is ideal for someone professional, organised, and passionate about high-end hospitality. Key Responsibilities Welcoming and hosting guests with professionalism and warmth Overseeing day-to-day front-of-house operations while on duty Managing reservations, seating plans, and guest flow Handling guest requests, feedback, and resolving issues efficiently Supervising service staff and maintaining high service standards Assisting with opening, closing, and shift handovers Supporting management with reporting and operational duties Requirements Previous experience as a Hostess, Duty Manager, or similar role in a luxury hospitality environment Strong communication and interpersonal skills Excellent attention to detail and organisational ability Ability to remain calm and professional under pressure Flexibility to work shifts, weekends, and public holidays Strong commitment to guest service excellence Whats on Offer Competitive salary based on experience Opportunity to work in a refined Franschhoek hospitality environment Professional and supportive team culture