Records Officer

Applications are warmly invited for a Records Officer role based in King William's Town. We welcome candidates from every background across Eastern Cape who are ready to grow with us.

About This Position

The Records Officer position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in King William's Town and across the administration jobs space.

Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Records Officer taking on this position.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in King William's Town much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its King William's Town teams, and the new Records Officer will feel that from the first week.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Crucially, the King William's Town office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in King William's Town.

Career Growth

This role can grow with you. Strong performers in the administration jobs team in King William's Town have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in King William's Town have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every King William's Town team member.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in King William's Town contributes to real outcomes for clients and colleagues across the administration jobs space in Eastern Cape.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in King William's Town keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the King William's Town teams.

Working in King William's Town

King William's Town continues to grow as an employment hub in Eastern Cape, with in the growing Buffalo City Metro. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of King William's Town cite the location as one of the role's quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in King William's Town, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around King William's Town.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in King William's Town.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Daily Duties

• Capture data accurately into internal systems and registers
• Provide administrative support to projects and special initiatives
• Liaise with suppliers, contractors and service providers
• Maintain visitor registers and ensure compliance with access protocols
• File, scan and archive documents in line with retention policies
• Answer incoming calls and route enquiries to the correct department
• Prepare meeting packs, agendas and minutes for internal forums
• Handle confidential information with discretion and in line with POPIA

Minimum Requirements

• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Relevant administrative or office management qualification (advantageous)
• Comfortable working with finance, HR and operational systems
• Matric / National Senior Certificate (Grade 12)
• Reliable, punctual and committed to high service standards
• Excellent telephone and email etiquette
• Experience supporting senior managers is an advantage

Practically speaking, if your CV speaks to the points above, this role is worth a closer look.