...staff canteens inventory maintained
Ensure leave planners and policies are followed
Ensure departmental induction manual is up to date and introduced to all new staff
Prepare and submit annual budgetary information and updates as required by the Financial Manager...
...duty manager shifts
Sign off stock takes
Gratuity control and allocation
Micros day and report accounts to be balanced
Cash up
Due to the large volume of applications, only candidates that meet the minimum requirements will be contacted.
If you have not...
...relationships with key external suppliers
Develop and manage relationships with PCO's and key multi-national clients
Research and keep up to date with all banqueting equipment, methods and techniques
Awareness of health and fire regulations regarding food preparation...
...suppliers, products, and maintain good relationships with current suppliers
Ensure the chairman has physical and administrative back up on interior and design briefs, projects
Detailed handovers on all briefs
Conceptionalise and draw up plans of mood boards and...
...~· Must be familiar with the treatment protocols and spa-related products
~· Be responsible for ensuring that all treatments are up to standard
~· Assist with all treatments
~· Maintain client records in a confidential and effective system, using our ESP Spa Software...
...ownership roles and levels of responsibility in your team
Managing of assets and reporting
Monthly and weekly rosters, follow up on attendance
Progressive discipline where required
Demonstrate a sincerely positive attitude towards getting things done
Understand...
...the company's needs. It encourages creativity and innovation within the provided platforms, and emphasizes the importance of staying up-to-date with evolving technology.
Requirements:
Diploma in Digital Media, Google Certifications (Google Ads, Fundamentals, Analytics...
...in MS Office suite.
Duties and Responsibilities:
Manage invoicing processes accurately and efficiently.
Monitor and follow up on outstanding invoices.
Coordinate collections efforts to ensure timely receipt of payments.
Reconcile accounts and resolve discrepancies...
...Exchange and Mimecast
VMWare and Citrix
Sage VIP, Pastel Partner and Evolution
Sophos Firewalls and Antivirus
Cloud Based back-up facility
Duties and responsibilities:
Assisting staff in setting up their computers and necessary peripheral devices (routers,...
...communication skills
Assist in investigating and resolving customer complaints
Promote and sell VNL products and services using up-selling and suggestive selling techniques
Quotations to be done accurately
Confirmations and pro-forma invoices issued on time...
...operating procedures with guest comfort always top of mind.
Sales and Reservations
Promote and Sell the products and services using up-selling and suggestive selling techniques.
Processing of reservations
Follow ups on enquiries and leads.
Compiling...
...all times (telephone / front desk / waiting area etc.)
Hosting guests - do tours of the spa
Financial management - reports, cash-up, process payments etc.
Inventory & Stock management - identify shortages & record all sales accordingly
Compliance & Safety...
...Administrator.
You will need strong administrative skills, both verbal and written.
The main focus of this positions is to follow up on payments, systems and reporting and office management.
Requirements:
Matric
Administrative diploma / experience...
...Relationship Management (CRM): Proficiency in using CRM software to manage and track interactions with trade agents, ensuring timely follow-ups and personalized service.
Industry Knowledge: Understanding of the hotel industry, market trends, competitor analysis, and the...
...Opera knowledge advantageous
Responsibilities
Communicate any problem areas to Spa Manager
Stock Take
Complete daily cash up and sales reports
Familiar with the treatment protocol and spa-related products
Responsible for the welcome drinks station...
...products
Quotations done with precision
Confirmation and pro-forma invoices issued an time and according to procedures
Follow up and hand over all details of group bookings to operations
Maximise revenue sales and occupancies
Reservations
Accurately...
...breakages
Ensuring that beverage stock movement is correctly and accurately tracked; as well as captured
Ensuring end of service cash-ups and float management are completed in accordance with SOP
Coordinating special requests and extraordinary tasks in accordance with...
...revenue is properly generated and accounted for by controlling all billing procedures, ensure that all revenue is recorded; that cash-ups are completed according to procedure; and that all pricing is in line with budgeted %GP.
Managing operating costs
Manage and...
...bookings and ensure payments
Build and maintain client relationships and inform them about specials
Financial management - daily cash-ups and reports (daily, monthly)
Monitor and manage the front desk budget, including expenses, revenue collection and cost control...
...experience
To be present on the day of event, coordinating all setups and preparations, overseeing all of the guests needs leading up to and on the wedding / event day as well as assisting the Banqueting Manager where needed.
Prepare and present financial and...