...EXPERIENCE AND WORKING KNOWLEDGE OF TOURPLAN!
Our client is a leading travel management business with a worldwide presence that specializes... ...Manage payments and account queries with suppliers and local agents.
Handle cancellations, client complaints, and emergencies....
...Coordinate efforts to ensure a cohesive and customer-centric approach.
Promote the Vacation Club and Ownership - Train sales agents/bookers on effectively promoting the benefits and features. Highlight the advantages of ownership, such as access to exclusive resorts...
...with offices, representatives and GSAs in 46 source markets. They serve the business-to-business environment of tour operators, travel agents, corporate companies and sporting bodies.
Through their inbound leisure brands, they specialise in the following African destinations...
...ONLY CANDIDATES FROM THE TRAVEL AND TOURISM INDUSTRY WILL BE CONSIDERED.
Description
To ensure that the accounts receivable... ...debtors accounts
Liaising with the Manager regarding Barters on Agent accounts
Following up on overdue payments on agent accounts...
...achieve set sales targets.
Responsibilities
Assess client/agent needs in terms of special interests, special needs, and affordability... ...all Reservations:
Itinerary planning and layout
Compile travel packs for clients
Vouchers
Rooming lists
Filing...
...comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya,... ...services
Acknowledge and respond to written requests from agents
Maintain communication with agents regarding reservation...
...coach tours.
Clients: Various divisions including international agents, local tour operators, and online direct consumers.
Suppliers... ...& REFUNDS
Understand cancellation policies and travel laws.
Execute department procedures to avoid cancellation fees...
...necessary
Loading Scheduled Tours when required
Inputting all agents
Assisting with supplier and guide input when needed... ...Requirements
QUALIFICATIONS AND SKILLS
~ Matric (Grade 12)
~ A Travel/Tourism qualification would be beneficial
~ Proficiency in...
...DON'T APPLY IF YOU DON'T READ, WRITE AND SPEAK MANDARIN AND HAVE TRAVEL AND TOURISM EXPERIENCE
Our client is a leading travel... ...clients
Acknowledge receipt of written requests received from agents
Respond to written requests and provide written confirmations...
R 100,000 - 125,000 per month
...Administration or related field
Professional certifications in sales or marketing
Working Conditions:
This role may require travel within the country to meet clients and attend industry events. Standard office hours apply, with occasional evening or weekend work...
...areas for potential business expansion.
Undertake and maintain the necessary relationship management with existing key customers, agents and business partners
Undertake the necessary marketing activities by conducting market research and analysis in respect of...
...presentations speeches and official correspondence.
Executive Support:
Act as a righthand to the CEO providing support in travel arrangements calendar management meeting preparation taking notes and assuming responsibility for the completion of action items....