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- ...a new benchmark. Job Description Agent should be willing to work in a 24x7 environment... ...Language Dedicated to High Quality experience for customers and delivering high CSAT... ...needs, follow quality metrics Being a travel consultant and help customers with their...
- ...We’re Looking For: ~2+ years in a similar customer-facing or travel role ~ A confident communicator who LOVES talking to people... ...Points For: Knowledge of adventure travel or rafting tours Experience using CRM software What You’ll Get: Competitive salary (R...
- ...standard grade or above) ~ Tertiary certificate in Travel & Tourism/hospitality ~4-5 years’ experience at a senior level. ~ Experience in handling customer... ...to build relationships with the Private guided Agents and their preferred suppliers. ?Location: Cape Town...
- ...Requirements: Grade 12 A formal travel & tourism qualification A minimum of 3 years’ experience as a travel consultant within the luxury travel sector, specifically at a DMC focused on Southern Africa Proven experience designing and selling bespoke travel...
- ...strong relationships with customers Design and sell customized travel itineraries Provide expert advice on destinations, visa... ...queries Keep up-to-date with industry trends REQUIREMENTS: Experience with: Amadeus and live chat Call centre Travel...
- ...Requirements: ~2 years’ experience in a similar role. ~ Computer literate. ~ Bilingual in Afrikaans and English. ~ Matric certificate... ...domestic and international flights for employees. Arrange travel itineraries with the travel policies and employee schedules....
- ...Duties: Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements... ...and literacy skills At least 3-5 years of travel industry experience in a retail or tour operator environment is essential with a...
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you have a passion for training, coaching,... ...customer service quality? We're looking for a CX Associate to shape agent performance through dynamic training, impactful coaching, and...
- ...coupled with an excellent telephonic manner Computer literate, specifically MS Office (Word, Excel, Outlook) Minimum of one year experience in telemarketing or sales Time management skills and the ability to prioritise tasks under pressure Results-driven and...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking... ...You'll be responsible for training new hires, coaching agents, and evaluating customer interactions to ensure consistent quality...
- ...ll work independently, making decisions and taking ownership of end-to-end delivery—including insights, design, measurement, and experience testing—of complex CX solutions. These efforts will align with business objectives, product and CX strategies, and core brand principles...
- The ideal candidate is someone with 9 to 12 months of technical support experience OR up to 2 years of customer service experience in the retail space, preferably within the telecommunications industry. Candidates with prior experience working with U.S.-based customers...
- ...Scheduling, assigning, and monitoring project tasks Tracking progress and maintaining high-quality learner data Facilitating work experience placements for learners Reporting on learner outcomes and escalating issues as needed Liaising with internal teams and...
- ...To qualify for this position, you need: Grade 12 Minimum 2 years of experience in a telesales role Be able to make 200 - 250 outbound calls per day Maintain professional telephone etiquette Own vehicle & valid drivers license Positive, can-do attitude...
- Portuguese Sales Agent We specialize in providing card payment solutions tailored for small businesses. Our mission is to empower... ...motivated and results-driven sales professional with proven experience in cold calling to join our dynamic sales team. As a key contributor...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where... ...providing support, and ensuring every interaction is a positive experience. Whether it’s helping someone navigate a product or responding...
- International Call Centre Agent Are you ready to explore a new opportunity! As a Call Centre Agent (Customer Service Representative... .../ NQF Level 4 qualification ~12 months customer service experience required ~Strong command of the English language. ~Able and...
- French Team Leader Agents Call Centre Team Leader – Take the Next Step in Your Career! Are you ready to lead a team to success... ...delivery. Requirements: ~1 year Call Centre experience ~6–12 months Team Leader/Supervisory experience ~Fluent...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further........ ...order to provide an accurate response and an exceptional customer experience. ~Escalates customer issues appropriately and correctly. Demonstrates...
- ...that life happens. We understand that debt happens. Our core purpose as a business is to resolve debt fairly. We have managed a field agent network for over 20 years. Are you looking for an Opportunity? We have an Opportunity This is a self-employed independent...
- ...Call centre agent position available for a junior person with experience as a Call centre agent and able to assists Afrikaans speaking enquiries Duties and Responsibilities: Grade 12 or similar qualification is essential. Excellent written and verbal communication...
- ...decisions about insurance options As an ideal candidate you will need: Matric qualification / NQF4 qualification Working experience in the Insurance industry (advantageous) Experience within a sales environment (advantageous) Call centre experience (...
- ...administrative, negotiation and communication skills Valid Real Estate Candidate Fidelity Fund Certificate Education & Experience Matric certificate Completion of PPRA Candidate Logbook Completion of NQF4 Real Estate qualification...
- ...You’ll work closely with store teams to ensure compliance, boost sales, and deliver an exceptional customer experience. Note: This role requires regular travel within your assigned region and occasional visits to Cape Town. A valid driver’s license and reliable...
- RESPONSIBILITIES Handle and resolve customer complaints Provide customers with product and service information Effectively deal with job stress, angry callers, and upset customers Support and provide superior service via phones, e-mails and faxes as a receiver...
- ...and providing additional support as needed. Liaise with the travel agent to assist with travel arrangements, including booking flights... ...in office administration is a plus. At least 3 years’ experience as a receptionist, preferably in the aerospace, defence, or technical...
- ...records in reservation systems Build strong relationships with travel agents, corporate clients, and tour operators Support revenue... ...and upselling where applicable Requirements: Experience in hospitality or travel industry reservations (group bookings...
- ...Qualifications Sound knowledge of Airline travel domain - preferably Res - Ticketing background Should have Voice training experience of more than 3 years on airline travel... ...coaching and feedback of new and tenured agents. Ability to identify gaps in skills in...
- ...assessing communication skills and job-related competencies for agent-level positions. Performing special projects & other duties as... ...Manual fare calculation, Pricing unit, Global Indicator, Indirect Travel Limitation and other Travel Terminologies. Proficient in...
- ...order confirmation to final delivery Coordinating with freight agents, transporters, and warehouses to ensure timely and accurate... ...Chain, Imports, Exports, or Logistics ~4 - 6 years of solid experience in forwarding, customs, logistics, or warehousing ~ Strong knowledge...