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- ...progress . Assessment of Customer Needs |Provide a detailed explanation of the post-service assessment process to customers Follow the approved script (Telkom way) Greet customers in a friendly manner Constantly assess and monitor if the customer's needs are being met ....
- ...System). Maintain PC Networks (wireless) . Manage the Firewall (RJ45) . Oversee connectivity including: Seacom (Fibre) , Telkom (ADSL) , Sentech (STL / Broadcast) , and RJ45 (Microwave Link, Firewall and Email) . Ensure security of data, network and...
- ...trusted by global brands including Fiserv, Ria, Discovery, absa, GoTyme, Standard bank, FlySafair, Clientèle, Pick n Pay, Walmart, MTN, Telkom, Toyota, Europcar, and thousands of additional businesses across the US, Europe, and the Global South markets. Over 25 years,...
- ...A South African retail franchise specialist and authorized Telkom partner that focuses on national sales, distribution, and, in some cases, mobile "store on wheels" activations, is seeking commercially disciplined Group COO who will hold full accountability for national...
- ...shrinkage. Client & Operator Liaison Act as the operational point of contact for operator partners including VUMA, DFA, Octotel, Telkom and Vodacom. Manage work-order intake, prioritisation, progress feedback and job close-out against each clients SLA. Resolve...
- ...support emails or live chat focusing on customer needs. Cloud/Onsite Phone Systems (IPPBX/VoIP) including IP Voice, Bicom, IPECS (Telkom Opticon), and 3CX. Equipment such as Yealink Handsets, DECT devices, and Headsets. Internet connections including Broadband,...
- ...correct documentation is prepared for onsite engagements (forms, device lists, SIM cards, etc.). Provide onsite support for Vodacom/Telkom activations, upgrades, queries, and basic device configuration. Maintain oversight of connectivity support and escalate technical...
- ...trusted by global brands including Fiserv, Ria, Discovery, Absa, GoTyme, Standard bank, FlySafair, Clientèle, Pick n Pay, Walmart, MTN, Telkom, Toyota, Europcar, and thousands of additional businesses across the US, Europe, and the Global South markets. Over 25 years,...
- ...~ Interpersonal skills Skills & Knowledge Management Information Systems SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel Credit Services Sales Acumen In-depth knowledge of IC Polices, Practices, Processes and Procedures...
- ...administering of claims on the central Advance System and capturing of all related accounting transactions on FMS. Confirmation of Telkom accounts and assisting with general administration and accounting functions at the FASC. Scrutinise, verify, register and couple...