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- ...SUMMARY: Our client in the FMCG retail industry is looking for a Contact Centre lead. (6 months Fixed term contract) The Contact... ...service delivery and high customer satisfaction. This includes supervising and supporting agents, providing training, and performance...
Rad Resources
Johannesburg, Gauteng7 days ago - ...accurately and efficiently Capture and update customer information on internal systems Resolve customer issues at first point of contact where possible Escalate complex queries according to internal processes Meet individual and team performance targets,...
The Skills Mine
Johannesburg, Gauteng18 days ago - ...products to prospective clients Provide professional after-sales support to enhance the customers’ dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer...
Vox Telecommunications
Pretoria, Gauteng21 days ago R 4,500 per month
...disability who are committed to personal development and growth. This Qualification is for individual who wishes to be involved in the Contact centre and Business support function within any industry. POSITION INFO: EE Requirements Our client is committed to...I Can
Johannesburg, Gauteng2 days ago- ...role is designed for a hands-on Engineering Manager to bring structure, clarity, and delivery discipline to a complex, high-volume contact centre environment POSITION INFO: Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact...
The Legends Agency
Cape Town, Western Capea month ago - SUMMARY: Experienced in running complex and multiple projects within an IT\Technology environment at a global level across matrixed client, supplier, and geographically dispersed virtual teams. POSITION INFO: General Skills: Experienced in running complex ...
Recru-it
Johannesburg, Gauteng6 days ago - SUMMARY: - POSITION INFO: Core Job Responsibilities Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration...
PM Connection
Cape Town, Western Capea month ago - ...commercial finance professional Strong business partnering experience within operational, fast-paced environments Exposure to BPO, contact centre, outsourcing, shared services or contract-based businesses is highly advantageous Solid understanding of margin...
Network Recruitment
Cape Town, Western Cape17 days ago - ...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. Requirements: Must be fluent in German. Shift work required (UK GMT) Monday to Friday: 08h00 20h00 Saturday & Sunday: 09...
- Job description Requirements Matric is compulsory Strong communication skills Presentable Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints Researching...
- ...looking for a motivated Junior Technical Worker with a basic technical background and a... ...general technical and support tasks under supervision. Travel to various client sites for... ...Benefits: ~ Salary: negotiable. Contact Hire Resolve for your next career-...
- ...Purpose of the Job: To supervise and/or enforce compliance with the Financial Intelligence Centre Act, 2001 (FIC Act), by the Financial Institutions regulated by the FSCA. The persons appointed to this position will report to the Manager: AML/CFT Supervision Department...
- ...JOB DESCRIPTION JOB TITLE: Building Supervisor (with supervision) REPORTS TO: School Principal RESPONSIBLE FOR: The supervision of the Assistant Building Supervisor and/or cleaning staff (if approporiate) JOB PURPOSE To provide on-site supervision cleaning...
- ...To effectively regulate and supervise the Banks and Payment Providers to protect the interest of consumers and to ensure a sound regulatory environment. JOB DESCRIPTION Monitor compliance with legislation to ensure sound and efficient Financial Services Providers...
- ...Childcare, is urgently recruiting for a Social Worker who will take responsibility for the... ...Standards. This includes implementing, supervising, monitoring, and ensuring efficiency in... ...-emotional child assessments, family contact, care plans / IDPs Family reunification...
- ...potential by delivering innovative financial services and other business services focussed on their specific needs.Role Summary The Contact Centre Administrator provides essential operational and administrative support to the Contact Centre, enabling efficient daily...
- ...services and other business services focussed on their specific needs.Role Summary The purpose of this role is to ensure the Contact Centre delivers optimal support to vendors while supporting business growth. The successful candidate will contribute to improving...
- ...contribute to the success of a globally expanding industry-leading organization. We are looking for motivated and customer-focused Contact Center Representatives to support a diverse range of clients across multiple this role you will assist customers with inquiries...
- ...Administration Accounting or a related field is advantageous. At least 2 years in a leadership or supervisory role within a BPO or contact center (Customer Service Back Office or Financial Support). Experience as a QA Trainer or Senior Agent is a strong advantage....
- ...processes systems and associated projects to enhance the TOA business. Key Responsibilities Manage day-to-day operations of the contact centre across all mediums and services. Lead mentor and develop a high-performing team including recruitment onboarding training...
- Dotsure Motor Accounts Handler – George, Western Cape Join the Dotsure Team, as our office bound Business Developer! Do you love the art of “doing a deal? And do you thrive on building strong business relationships? Do you like the idea of networking and making ...
- ...Job description MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD SA CITIZEN SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00 HARD LABOUR STRONG MEN REQUIRED AS IT IS A TOUGH ENVIRONMENT MUST BE ABLE TO HANDLE PRESSURE MUST...
- ...Hire Resolve is currently seeking hardworking and dedicated Site Workers for a logistics company. As a Site Worker, you will play a... ...Training & Development Paid Time Off (PTO) (if applicable) Contact Hire Resolve for your next career-changing move. Apply for...
- ...Business requirement mapping Functional requirement mapping Stakeholder matrix Present to exco Requirements BA with Contact Center experience mandatory Use case diagrams As in analysis To be analysis Business requirement mapping Functional...
- Matric Contactable References Clear Criminal Record SA Citizen Physically fit to work hard labour Able to handle pressure and meet deadlines
- ...Previous dairy & calf rearing experience Previous cropping experience Computer Literate Proven experience operating tractors Mechanically and maintenance orientated Valid driver’s license Valid passport ONLY short-listed candidates will be contacted
- Sun International - Central Office Contact Centre is offering a learnership in their Contact Centre where the selected individuals will be given the opportunity to grow and expand their knowledge. Learnership to commence on the 1st of March 2026.
- ...skills and the ability to work as a team Self-motivation and the ability to identify and complete needed tasks without direct supervision The ability to work in a fast-paced environment. Excellent communication skills and strong work ethics. Able to carry out all...
- We are seeking a skilled and dedicated Maintenance Assistant to play a critical role in ensuring the seamless operation and magnificent presentation of the entire property. This is an opportunity for a professional who takes immense pride in their craftsmanship and is committed...
- Key Responsibilities: Load and offload waste from collection vehicles and transfer it to the designated treatment area. Assist in the operation of autoclaves, shredders, or other waste treatment machinery. Sort, weigh, and label waste according to type and treatment...
