...standards are in place according to HACCP/BRC and company regulations.
Manage and maintain effective relationships with employees, supervisors, and other managers. Productivity monitoring and improvement.
Ensure that all work areas and personnel comply with safety...
...stand for long periods of time
Must have good teamwork skills and be able to communicate effectively and listen attentively to supervisors and other employees
Ability to work under pressure
Candidate Responsibilities:
Wash dishes, pots, and cooking equipment...
...standards are in place according to HACCP/BRC and company regulations
Manage and maintain effective relationships with employees, supervisors, and other managers
Productivity monitoring and improvement
Ensure that all work areas and personnel comply with safety...
..., and standards to ensure effective high-quality housekeeping service is provided to guests
Implement and monitor processes to understand... ...and monitor with senior Food and Beverage leaders and supervisors, fellow housekeeping, and the stewarding department to ensure...
...food and beverage departments, including restaurants/bars, room service, and banquets/catering.
*My client would like to receive... ...corporate accounting procedures and provide necessary information to supervisors, co-workers, and subordinates.
Requirements:
Degree /...
...be able to cater for large functions up to 150 guests for weddings, birthdays, conferences, etc.
Must be experienced in working service for an a la carte restaurant which serves breakfast & lunch
Must be well-equipped and experienced to get orders moving fast and...
...Operational Management : Assisting the General Manager in overseeing day-to-day operations of the lodge, including guest services, housekeeping, maintenance, and food and beverage.
Guest Experience : Ensuring the highest level of guest satisfaction by maintaining...
...efficient individual with impeccable work ethic. She requires a like-minded individual to compliment her work and ensure the quality of service she has become known for is always maintained. Key Responsibilities:
•Be present in office hours which is weekdays from 7:30 to...
...work environment
Working closely with other departments to give our guests a complete experience and a perfect stay
Achieving service excellence though strong teamwork
Aware of current industry trends and international best practice
Involvement in the work of...
...lead and train a kitchen team in order the achieve guest satisfaction in a high-end hospitality environment.
KEY OUTPUTS:
Service and Kitchen Management
Run and supervise the entire kitchen operation for Ngala Safari Lodge.
Work with the Executive chef to...
...suite.
Must be Presentable, friendly, and outgoing personality.
Excellent Office and Guest Relation abilities
Strong customer service orientation with excellent people skills.
Professional and well groomed
Duties and responsibilities:
Check-in of guests:...
...close to Hoedspruit is looking for a Hairstylist.
The Hair Stylist is an ambassador of the brands values, combines superior guest service with forward-thinking management
Thorough knowledge of all guest services and performs professional Hair Services, including...
...rates and amenities.
Requirements:
~2 years’ experience in hotel / lodge reception work
~ Good general level of education
~ Computer literate
~ Understanding of how travel planning websites operate, like Booking and TripAdvisor
~ Customer service attitude...
...Relationship Management:
Build and maintain relationships with marketing agents, clients, and customers
Provide exceptional customer service, addressing inquiries and concerns promptly and professionally
Collaborate with the sales and customer service teams to meet...
...Develop menus for various customer needs
A la Carte food preparation for restaurant
Room Service menu items for inhouse guests
Buffet style cooking for weddings, conference & other functions up to 150 guests
Food Costing and budgeting
Inventory management...
..., Word & Emails, etc) with good Administrative skills.
~ MUST be able to perform day-to-day duties such as; maintaining customer service and spa standards, targets, revenue, cleanliness, stock control, marketing and promotions, sales, human resources, shifting & staff...
...This position will work closely with the Logistics, Technical and Trade Finance departments to ensure efficient and best practice service to our clients.
Duties & Responsibilities
Provide effective and efficient communication to all key customers (producers, packhouses...
...experience in pastry.
Qualifications or relevant in pastry.
Experience in 4/5-star establishments.
Knowledge of la carte service.
Skills
Extensive experience in pastry culinary arts
Leadership and team management skills
Creative and innovative approach...
...opening at a Lodge close to Hoedspruit is looking for a Spa Manager.
Is an ambassador of brand values, combines superior guest service with forward-thinking management and always strives to bring the best in the team.
Projects enthusiasm and inspires engagement in...
...English with appropriate grammar
# Afrikaans language - bonus
# Spa software experience, must be computer literate & confident
# Able to train staff on spa protocols and follow up on company brand trainings
# Able to lead and develop employees and services...
...confident
# Able to train staff on spa protocols and follow up on company brand trainings
# Able to lead and develop employees and services
# Ability to give timely and excellence spa and salon services at all time
# Knowledge of spa and salon procedures
# Ability...
...close to Hoedspruit is looking for a Spa Therapist.
The Therapist is an ambassador of the brands values, providing superior guest service.
Has a thorough knowledge of all guest services and performs professional Spa treatments.
Projects enthusiasm and inspires...
...or 5 star environment (Essential)
Good understanding of 5 star establishments
Knowledge of the highest level of F&B customer service in a luxury environment.
Sound wine knowledge
Sound knowledge when it comes to dietary requirements/preferences
Must be able...
...preparation, cooking and presentation of food as well as staff supervision and shift rostering, while promoting the company goals of guest service and satisfaction, teamwork, and financial performance for individual lodges.
Requirements:
~ Grade 12 (essential)
~ Formal...
...work effectively as part of a team in a fast-paced environment, with a focus on delivering high-quality food and exceptional customer service.
Solid organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities...
...for an Assistant Spa Manager.
The Assistant Spa Manager is an ambassador of the brands values, seamlessly blending superior guest service with innovative management practices, all while inspiring excellence within the team.
Projects enthusiasm and inspires...
...establishment (Essential)
WSET Level 1 or 2-Highly Beneficial
Previous lodge experience- Preferred
In depth experience in wine service (Tastings, wine pairing etc)- Essential
Knowledge of the highest level of F&B customer service in a luxury environment....
...Laundry
Provident Fund
Medical Aid
Rotational Days Off Cycle
Annual Leave
Overview
The Field Assistant will provide a service to the lodge’s which is in effect the department’s customer. The Field Assistant is fully responsible for assisting the Concession...
...& Responsibilities:
Develop menus to meet diverse customer needs
Prepare a la carte dishes for the restaurant
Create room service menu items for in-house guests
Cook buffet-style meals for functions up to 150 guests
Manage food costing and budgeting
Handle...
...Spa Receptionist / Back-Up Therapist.
The Front Desk Coordinator is an ambassador of the brands values, combines superior guest service with forwardthinking solutions and always strives to add value to the team.
Possess excellent verbal communication skills, able...