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- ...SUMMARY: As a Service Desk Analyst (L1), you''ll be the first point of contact for end-users requiring technical support. POSITION INFO: Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environment IT Support...
- ...SUMMARY: As a Service Desk Analyst (L2), you''ll serve as a key escalation point for complex technical issues. POSITION INFO: Service Desk Analyst (L2) Support Escalations and Troubleshooting for a Dynamic Global IT Environment IT Support | Johannesburg, South...
- ...SUMMARY: Our global client seeks a IT Service Desk Analyst for a 6 month fixed-term contract period. The role providing 1st line support to a globally distributed base via a variety of contact methods, including telephone, email and in person. POSITION INFO:...
- ...SUMMARY: An Internal Vacancy exists for 2X Incident desk officers in the Critical Infrastructure (Vodacom) Division based in head office - Centurion. The suitable candidate’s main responsibilities and duties include, but are not limited to, the following...
- ...to incoming calls, and conducting client satisfaction survey and contribute to the overall improvement of IT services within the organization. Service Desk Manage incoming support requests via phone, email, and ticketing system. Prioritize, categorize, and log...
- ...Junior Service Desk Agent Key Responsibilities Respond promptly to customer contacts via telephone and e-mail. Gather customer and technical information to help describe the nature of the request or incident. Update customer databases with service...
R 800,000 pa
...SUMMARY: Description The Service Delivery Specialist will play a critical role in supporting the business by overseeing the delivery... ...systems to maintain optimal performance and security. Service Desk Management: Lead the ongoing improvement of the Service function...- ...Job Description: We have an amazing opportunity for a Support Desk Manager in Johannesburg! We require a candidate with: • Tertiary degree or diploma preferable in a business or technical field • 3 years management experience in help desk management • 5 years...
- ...POSITION INFO: Job Description: Representing the organization in service contract negotiations and onboarding discussions. Overseeing... ..., and client solutions Strong understanding of ICT, service desk, and internal support functions Suitable candidates will be...
- ...SUMMARY: Control and allocate Technicians work schedules and play a support role to the Service Help desk and workshop administration requirements POSITION INFO: Minimum requirements Matric with a minimum 4 years’ relevant experience Strong computer...
- ...industry Must be technically minded Ability to manage Technicians Excellent computer literacy Duties Handling of incoming service-related phone calls Booking of service jobs, call, etc. between the reseller, end user and the Technicians Updating,...
- ...SUMMARY: - POSITION INFO: Job Title: Help Desk Operations and Technical Support (Stellenbosch) Summary: Seeking a tech-savvy professional to provide first and second-line support for IT systems and cloud infrastructure. This role focuses on troubleshooting...
- ...SUMMARY: We are looking for a Customer Service Engineer I with a strong technical foundation and a passion for customer support. The role involves providing technical support and maintenance services to clients, including the installation, troubleshooting, and repair...
- ...The successful candidate will be responsible for Providing internal and external customers with an excellent customer service experience The efficient and effective logging of customer queries and resolutions thereof Duties Follow company procedure...
- ...Job Description: We have an amazing opportunity for a Support desk technician in Johannesburg! We require a candidate with: • Degree or Diploma in IT • 3+ years' experience • Must be able to trouble shoot various systems and provide first line client support...
- ...We are looking for a Front Desk Administrator / Receptionist who is friendly, well-spoken, detail-oriented and thrives under pressure. Your role will be to welcome guests and you are the first line of contact that guests have with the WAXIT brand. A friendly, professional...
- ...system. Work collaboratively with other departments to resolve student issues, such as holds on accounts, difficulties accessing services, or confusion about procedures. Advocate for student needs while balancing institutional policies. Be very familiar with...
- ...SUMMARY: #SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Service Advisor POSITION INFO: Minimum Requirements: ~2-3 years' experience as a Service Advisor within the Automotive Industry ~ Dealership experience is a requirement...
- ...SUMMARY: A Service Advisor in the automotive industry acts as the vital link between customers and the service workshop. Their main role is to understand the customer’s vehicle issues, explain recommended maintenance or repair work, provide quotes, and keep clients...
- SUMMARY: Our client, a Global mechanical and plant engineering concern, listed on the Frankfurt Stock Exchange, seeks your technical expertise to join their Johannesburg branch. POSITION INFO: Minimum Essential Job Requirements: Qualified Electrician...