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- ...and tidy at all times. Handling complaints and oversee the service recovery procedures. Meet and greet and looking after VIP guests... ...visits. Monitor implementation of an effective keys control system for areas relevant to the Operational departments, ensuring...
- ...able to coordinate across departments and maintain the highest service standards throughout the property. Key Responsibilities:... ...during mealtimes and manage event enquiries Oversee inventory control and accurate billing processes Housekeeping: Maintain exceptional...
- ...Implementing and maintaining safety protocols, emergency procedures, and security measures. Overseeing contracts with vendors for services like cleaning, landscaping, and maintenance, ensuring quality and cost-effectiveness. Developing and managing budgets for...
- ...solving abilities. Personal Attributes: Professional, energetic, and self-motivated with a proactive approach. Ability to work well under pressure and maintain high standards of service. Strong sense of initiative and dedication to driving business growth....
- ...all working methods are reviewed and best practice is achieved to in turn grow the business whilst delivering excellent guest service . POSITION INFO: Duties: Develop relationships, with external suppliers to ensure the very best reputation within the industry...
- ...annual budget forecasts. Manage guest experience costs as well as new experience costings. Manage all F&B inventory and Capex control monthly. Ensure brand standards are always upheld. Optimise brand with weekly meetings with the General Manager. Weekly and...
- ...field. Communicate clearly and deliver real-time updates and context-rich summaries to stakeholders, internal and external as a Service progress. Maintain complete, confidential, time-stamped records of incident progression and communications. Help turn experience...
- ...Proficiency in a wide range of treatments (massages, facials, waxing, manicures, pedicures, etc.) Strong communication and customer service skills Well-groomed, professional, and personable Willingness to work flexible hours, including weekends and public holidays...
- ...and quality standards. # Inventory Management: Ordering supplies, managing inventory levels, and minimizing waste. # Customer Service: Handling customer inquiries, resolving complaints, and ensuring a positive customer experience. # Financial Management: Tracking...
- ...merchandising duties where required # Drive sales Behavioural Competencies # Unquestionable Integrity # First Class customer service skills # Detail orientated # Ability to work under pressure # Excellent communication skills Please Note: Only...
- ...Responsibilities: Assist customers in finding the right pre-owned vehicle to suit their needs and budget Deliver exceptional customer service throughout the sales process Achieve monthly sales targets and contribute to dealership profitability Manage leads, follow-...
- ...join our team, these are a few of the key areas that you will need to be responsible for: Provide our customers with world class service Ensuring the store is fully stocked and orders placed accordingly knowledge of administration and IT systems Adhering to...
- ...solutions to operational problems and escalate unresolved issues Deliver on agreed performance targets according to set procedures and service level agreement Report on transactional activities to provide timely information for decision making in area of accountability...