Search Results: 4,860 vacancies
R 22,000 per month
Call Centre Agent - West Rand and Johannesburg
Must be fluent in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on...
Aim Personnel
Johannesburg, Gauteng
2 days ago
...SUMMARY:
-
POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
Telebest
Sandton, Gauteng
a month ago
...SUMMARY:
Well established company situated in Linbro Park, Sandton are looking for a Call Centre / Customer Service person for their Technical department / Workshop
POSITION INFO:
Support all aspects of the technical department. These include: queries...
Michelle Taylor Recruitment
Johannesburg, Gauteng
12 days ago
...SUMMARY:
Call Centre Campaign Manager - Credit Management - Randburg
POSITION INFO:
Call Centre Campaign Manager – Randburg (outsourced business process with a focus on credit management)
Required Skills and experience:
~ Solid analytical and problem-solving...
Top Talent Professional Services
Johannesburg, Gauteng
a month ago
...Matric
B Com Business Management or equivalent
Contact Centre Certification
6-7 years' experience in a contact / call centre
Understand call centre technologies
Travel and Tourism industry advantageousCoaching
Stable track record managing contact centre...
...technical service enquiries through inbound calls and provide end-to-end service. Main... ...to present benefits/opportunities of the sales or service in an effective manner.... ...Ability to work with little supervision Contact Centre skills training Call handling skills Telephone...
...stats submission
Provident the Manager with a queries spreadsheet on a daily basis before 8h30.
Ensure that Agents achieve a 95% call success rate.
Ensure regular feedback is given to Agents with regards to action plans that have been set.
Track and accurately...
...Travel and Tourism Diploma advantageous
5 years' experience in contact centre
Previous experience handling USA and or International... ...15 - 25 agents
Lead, guide, coach and support the team
Must be able to work shift work as this is a 24 hour call centre...
...Business Management or equivalent
2-4 years' experience in a Call Centre environment in a position of assisting call centre agents... ...corrective quality assurance actions
Assist Training Officer and Contact Centre Manager with identifying training needs for the agents...
...Job Description:
We have an amazing opportunity for a Call Centre Manager in Johannesburg
We require a candidate with:
• 3-4 years... ..., please email your CV to *****@*****.co.za. You can also contact Paige on (***)***-**** or alternatively you can visit our website...
...The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond... ...responsible to return voice messages and abandoned calls and contact members to obtain outstanding information. The Call Centre...
...Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.
Requirements:
Knowledge and understanding of systems and workflow processes.
Knowledge of Telesales processes, financial services, etc.
Responsibilities...
Call Center Agent Job SummaryWe are looking for a friendly, hard-working call center agent to join our growing team. In this position, you will respond to customer service, sales, or technical support queries via telephone, email, and/or instant messaging. You should be...
...The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant... ...the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration...
R 6,000 per month
The employee is appointed as: Sales Agent to render services generally associated with this... ...limited to:
Key Responsibilities:
• Calling the lead database that is provided by... ...Computer literate
• Experience in a call centre environment
• Proven track record in sales...
National Accident Advice Helpline
Johannesburg, Gauteng
28 days ago
...that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.... ...resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
...Matric
Diploma Business Administration or Resource Management
5 years' workforce management experience in a Contact Centre / Call Centre
Planning shift and ensuring agent capacity
Determine resource and space requirements for all teams on various campaigns...
...that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.... ...resolve queries. Escalating faults that cannot be concluded on first contact. Ensuring that customer details are captured accurately. Perform...
...Ensure quality standards are strictly adhered to, in line with the Contact Centre quality framework and arrange training and coaching when... ...order to improve and minimise risk to Business and promote first call resolution with exceptional customer service
Ensure staff...
...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.
Grade 12 (minimum)
Call centre...
