...INFO:
A leading luxury hotel in Camps Bay seeks a Restaurant Service Manager to join their multi-venue team.
The Restaurant... ...as well as maintain high production, productivity, quality and customer-service standards. You will be managing day to day operations with...
...relationships? We have the perfect opportunity for you as a Trade Sales Coordinator. You'll be responsible for cultivating... ...administrative duties
Able to work shifts
Exceptional customer care and service delivery
Problem solving abilities and abilities to manage...
...Elevate your career by joining our Reservations department as a Sales Administrator.
You will need strong administrative skills, both... ...where applicable.
Follow-up on any special requests, tourism service bookings and arrival times.
Follow up on all trade peak...
...Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our... ...that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed...
...standards are always maintained. Treating all customers and staff with the utmost care and... .... Focus on elevating retail & treatment sales and achieving targets through upselling... ...interest them.
~· Upsell products and services, adopt a no-waste approach regarding products...
...maintenance of standards within all allocated properties.
Customer Service
Assist with general enquiries with a “can do” attitude.... ...operating procedures with guest comfort always top of mind.
Sales and Reservations
Promote and Sell the products and...
...through practice and study.
Ensure 5 star service excellence is upheld at all times... ...upselling advice
Deliver outstanding Customer Service - ensure customers are attended to... ...management - identify shortages & record all sales accordingly
Compliance & Safety
Implementation...
...regarding reservations, hotel information and guest concerns
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocate rooms to expected arrivals after checking guest...
...promoting and selling our exceptional properties and services to discerning clients. It's not just about sales; it's about crafting lasting relationships and... ...and negotiate to close deals with trade agents.
Customer Relationship Management (CRM): Proficiency in using...
...Knowledge
Knowledge of all Village N Life products / services
Policies and procedures
Customer Relations
Maintain high standard of customer... ...in investigating and resolving customer complaints
Sales
Upsell and promote all Village and life products...
...of database on ESP
Create the ultimate customer experience
Handle enquiries,... ...supplies
Cross promotion and selling of spa services
Minimum requirements:
Matric
Business... ...industry
Minimum 2 years reception/sales experience
Previous experience in a leadership...
...experience in event planning / co-ordination in a corporate environment
Duties and responsibilities
Product development, sales and operational delivery of the event concept
Assist in driving sales through launching new product packages, opening key accounts...
...Minimum requirements
Matric
Beauty Therapy, administration or Sales diploma (advantageous)
Familiar with the duties and... ...relationships and communicate specials
Upsell products and services.
Shared accommodation available at reduced rates on site....
...hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and products
Maintain a high level of customer service
Excellent written and verbal communication skills
Assist in investigating and resolving customer complaints
Promote...
...and support the inhouse bar / restaurant operations and Mini Bar service on a day-to-day basis.
Managing staff and the outlet... ...Actively proposing promotional ideas as well as actively driving the sales and upselling culture of the restaurant
Ensure an exceptional...
...Outlook, Word and Excel
Experience at operator level of a Point of Sales System (Micros advantageous)
Experience at operator level of a... ...count and resolving of stock discrepancies
Experience in Service Recovery
Able to work flexible hours, weekends and holidays...
...schedules.
Key responsibilities (not limited to)
Produce high-quality bread and pastry products that meet the bakery's standards and customer expectations
Develop new recipes an innovate on existing ones to keep bakery products fresh and appealing
Manage inventory...
...evolving technology.
Requirements:
Diploma in Digital Media, Google Certifications (Google Ads, Fundamentals, Analytics, Digital Sales)
Certified with in Project Management and Digital Marketing
Minimum of 6 year’s work experience in relevant roles
Working experience...
R 20,000 - 25,000 per month
...Cape
Requirements
Diploma or equivalent in Hospitality Management (Advantageous)
Knowledge of the highest level of F&B customer service in a luxury environment.
Good knowledge of local, regional and international wines.
Sound overall beverage knowledge....
...and balance accounts from the day shift. Responsible to check in guests and manage any requests they might have. Ensure excellent services is rendered and that the guests have a good experience while staying at the property. Minimum Requirements
~ Matric
~5 years...
...maintained. Continuous staff training and development. Housekeeping modules to be developed, implemented and maintain. Maintain high service levels to ensure highest guest satisfaction.
Qualification and Experience
Applicable tertiary qualification in Hospitality...
...analysis and give advice about skin and body care
Hosting guests
Build and maintain client relationships
Upsell products and services
Training
To apply, please send a CV with a recent photograph and references.
Due to the high volume of applications received,...
...to delivering innovative and impactful marketing solutions to our properties and products. As we expand our reach and enhance our services, we are seeking a skilled and motivated Traffic Manager to streamline our marketing operations and ensure seamless project execution...
...Accounting/Cost Management Accounting.
Experience:
~3-5 years of experience in a similar field.
~ Strong understanding of Cost of Sales.
~ Advanced skills in MS Office.
~ Hospitality accounting experience (beneficial).
~ Knowledge of Evolution/Opera/Micros (...
...Demonstrated reliability and references
Proven ability to work well with others as well as independently
To provide exceptional service
To build guest loyalty by developing a practice in a professional environment.
Excellent cleanliness and hygiene standards...
...main objective of this position is to provide the group with on trend, on brand and environmentally friendly aesthetic and design services, procurement and advise. The position is based in the chairman's offers and is required to adapt a hands-on approach on all the allocated...
...marketing strategy: Tease, Target, Teach, Test, and Track.
Responsibilities:
Design Brilliance: Your primary canvas is our customers’ inbox. Here, you'll craft and refine the aesthetic journey of our emails, from intriguing subject lines that tease the intellect...
#127775; Join Our Exclusive Hospitality Team in Camps Bay! #127775;
Are you passionate about providing exceptional service in a breathtaking setting? We are currently seeking talented and dedicated waiters to join our team at two luxurious hotels nestled in the stunning...
...enticing cocktail menus that captivate our guests' palates. #127749; Oversee the operations of our upscale bar, ensuring exceptional service and efficiency. #127775; Inspire and mentor a team of talented bartenders to deliver excellence in every pour. #127881; Curate...
...Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
Matric
Relevant...