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- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders.... ...Leaders and over 20 customer service agents. Oversee daily operations, ensuring KPIs, SLAs, and customer satisfaction metrics are...
- .... Manage and coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints and queries are resolved... ...communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to drive continuous...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- ...Responsibilities: Provide timely and quality responses to customer complaints and escalations across all channels.... ...experience across all touch points. Manage day-to-day operations of the customer service team. Provide training and support to team members in...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every call matters? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- ...Excellent written and verbal communication skills in English and Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance knowledge will be preferred. Experience with MS Office, especially Excel...
- ...environment including weekend working Must have excellent command over English Language Dedicated to High Quality experience for customers and delivering high CSAT Ability to identify stated and unstated customer needs, follow quality metrics Being a travel...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- ...experience and knowledge. Roles: Customer Success Consultants must know the company... ...customers are encouraged to continue using our services. Proven ability to handle a... ...Understanding of basic accounting principles Operational rental management experience would be...
- ...primary point of contact for internal and external customer inquiries. Process orders, track shipments,... ...logistical issues. Collaborate with sales, operations, and support teams to ensure seamless customer service. Maintain and update customer records in the...
- ...fleet management system. Book vehicles for routine maintenance, service, and tire changes as required. Ensure that all vehicles are... ...vehicle usage and performance metrics to ensure efficient operation. Act as the point of contact for drivers during their shifts...
- ...Limited is a bank holding company that operates as one of the four largest banking groups... ...wide range of wholesale and retail banking services through four main business clusters,... ...Technical / Professional Knowledge Customer service principles Product Knowledge...
- Hire Resolve is seeking a skilled and proactive Operations Associate for a reputable financial services firm. This role is ideal for a detail-oriented professional with strong administrative and financial experience, ready to contribute to a dynamic team. The Operations...
- ...What You’ll Do You’ll be at the forefront of launching and managing all technical service operations for products across the country: Develop a national network of skilled installers and technical service partners Lead and coordinate installations, technical...
- ...Maintain in-depth knowledge of all properties, venues, and services. Deliver high-level, personalised guest experiences. Evaluate... .... Monitor health, safety, and compliance across all event operations. Take responsibility for inventory control and monthly...
- ...Summary: As the Operations Coordinator you will be responsible for several duties classified under 4 main categories: Projects, Aesthetics... ...assets, venues, properties and details. Guest and Personal Service - Knowledge of principles and processes for providing guests...
- ...individual with relevant skills and experience for a Utilities Operator, which is based in Elgin. The successful candidate will report... ...consumption. Maintain water treatment parameters by coordinating with service providers or technical support. Support utility team in...
- ...it is about flavour! Our client is looking for an Accounts Services Manager who thrives on structure, drives performance, and gets... ...leading with purpose and ensuring the smooth day-to-day operations of the finance ops hub — overseeing debtors, creditors, operational...
- Qualified / Trade Tested Millwright 5+ years experience in the repairs of CNC Machining & Turning Centers Familiar with Fanuc and Siemens PLC and Control systems Willing and able to travel regularly within South Africa Able to work unsupervised and under pressure...
- ...Key Responsibilities Oversee the day-to-day operations of the maintenance and projects department Implement and manage preventative and corrective maintenance programs Supervise major equipment refurbishments to optimise asset performance and reduce operational...
- We are seeking a highly motivated and experienced Technical Service Supervisor to oversee and coordinate the maintenance and technical operations of our healthcare facility. This critical role ensures the safety, efficiency, and compliance of all technical systems and...
- We provide a wide range of catering and associated services to clients in all industries. Outsourcing your catering services to us will... ..., style and taste to turn eating into a special event. We customize our catering and services according to your needs. Our...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- ...Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies... ...the globe. Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering...
- ...inspection and recording Monitoring internal part usage for production Who You Are Experienced in purchasing, logistics, or operations administration Excel-savvy and comfortable using digital tracking tools Organized, methodical, and an excellent...
- Customer Support Engineer (L1) What you will be doing; The Customer Support Engineer... ...before resolving of the call on the IT Service Management System. ~Retrieves calls... ...processes and procedures. ~Documents Standard Operating procedures and Work Instruction...
- ...expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from... ...we do by doing whatâÃÂÃÂs right for our colleagues and customers. Rentokil Initial's Mission Our mission is to provide high...
- ...and new ways of driving sales Plan and implement sales operations for clients and customers based sales data Monitor and evaluate new innovations, including... ...people and resource allocation Continuously monitor service delivery Ensure implementation of systems to promote...