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- ...services. Minimum 2 years’ experience in a supervisory support role. Solid knowledge of FAIS, TCF, Long-Term insurance act and Ombudsman processes. Understanding of policy wording, claims processes and intermediary conduct. Excellent written and verbal...
Bridgena Barnard & Associates
Cape Town, Western Cape2 days ago - ...financial services 2 years’ experience in a supervisory or senior support role knowledge of FAIS, TCF, Long-Term insurance act and Ombudsman processes Knowledge of the Insurance Industry and previous experience with complaints/queries Complaints resolution...
Dante Personnel
Northern suburbs, City of Johannesburg2 days ago - ...business strategy to ensure that the function is geared towards enabling business to reach its objectives. Act as trusted adviser for Ombudsman related queries and escalations related to the compliance matters. CLIENT SERVICES Provide authoritative expertise and...
- ..., AML, KYC to mention a few Basic understanding of underwriting discipline Insurance and Financial Sector Regulatory bodies Ombudsman (Long-term Insurance) National Credit Act and Regulatory Authority Sales tactics and approaches Stakeholder engagement and...
- ...policyholders, intermediaries, administrators, and consultants. Manage serious complaints, including those escalated to the FSCA and Ombudsman. Approve claims and payments within delegated authority limits and ensure accurate correspondence. Lead, motivate, and...
- ...visual content including comparison charts, pricing analysis, and warning alerts for consumer protection Act as Daily Sun's consumer ombudsman, helping readers resolve disputes with businesses and service providers Coordinate SunDefender consumer clinics and community...
- ...the investigation of opportunities for operational and process, product and risk optimisation. Resolve Escalations (CMO queries, Ombudsman cases, etc.) for complex matters. Governance Implement and provide input into the development of governance, compliance...
