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- ...wines, and upselling menu items. Handle guest complaints and comments professionally, escalating them to the Restaurant Manager / MOD when necessary. Familiarise yourself on each shift with the day sheet and any events (function sheets) applicable to your shift to...
- ...and Responsibilities... COMPLETING MAINTENANCE PLANS AND TASKS AS INSTRUCTED Check job book, fitness checklist and open/close MOD checklist for faults. Complete tasks from RAP sheet of brand standards and within time constraints. Attend to breakdowns/...
- ...as and where required, and facilitate a healthy team environment. Fulfil the duties of an HOD within club, which includes being an MOD within the club Seek collaboration opportunities with fellow technical skilled colleagues within the region Our Minimum...
- ...for Tourguides Vouchers Rooming lists Filing Handling of client complaints on spot together with the tour guide Manage MOD phone and queries as required Stay in constant communication with agents with regards to status of utilization of series, payment...
- ...to brand standards Inspect club to establish daily maintenance tasks Do visual inspection via walkabout. Check job book, MOD checklists and fitness checklists. Check pool and enter results on pool log. Action tasks as per brand standards RAP sheet....
- ...and that you understand all of these. To maintain control of the Club-V environment. To report any incidents immediately to your MOD and/or Club-V Co-ordinator. To correctly control stock within the Club-V facility including toys, arts & crafts, disposables/consumables...
- ...constituently professional, friendly, warm and engaging. A key point of contact for our FOH customers, delivery service providers and MODs. Manage and assist in identification of bottle necks in FOH to be communicated to CSTMs, MOD, RGM and ARM. Ensure all CX Tech is...
- ...manage deadlines, conditions and payment requirements Arrange meet & greets and handle escalations or complaints professionally Manage MOD phone and urgent queries when required Supplier & Destination Expertise Maintain strong supplier relationships to secure the best...
