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- ...experiences Plan and Associated budget. Keep up to date with international guest experience trends. Compile and execute innovative... ...perform their duties On the job training programs. Skills development programs. Maximise staff effectiveness to ensure a 100% guest...
- ...and active listening skills Ability to work as part of a team, as well as independently Huge emphasis on staff training and development Effective communication with members of staff as well as guests Honest and trustworthy beyond approach Great attention...
- ...customer service excellence standards Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at... .../Customer Deliver work activities adequately to satisfy internal and external customers Contribute to a culture of customer...
- ...staff and managers in the field. Communicate clearly and deliver real-time updates and context-rich summaries to stakeholders, internal and external as a Service progress. Maintain complete, confidential, time-stamped records of incident progression and communications...
- ...heads to meet business objectives Monitor and manage costs, budgets, and staff rosters Submit accurate reports and support internal communications Requirements: Diploma in Hotel Management or related qualification Minimum 2 years' experience in a Hotel...
- ...Safety: Maintaining a clean and organized work environment and ensuring compliance with health and safety regulations. # Recipe Development: Potentially contributing to the creation of new recipes and menu items. # Marketing and Sales: Implementing marketing and...