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- ...Call centre agent position available for a junior person with experience as a Call centre agent and able to assists Afrikaans speaking... ...Admin, Office & Support, Sales and Marketing, Marketing Inbound Calls, Outbound Calls, General Administration, Record Keeping...
- International Call Centre Agent Are you ready to explore a new opportunity! As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who...
- ...callers, and upset customers Support and provide superior service via phones, e-mails and faxes as a receiver and caller Answer calls professionally Respond to customer inquiries Enter customer information and update Process Orders accurately Identify...
- ...process, including responding to inquiries, preparing quotes, and confirming bookings. Developing and customizing travel packages for inbound tourists, including accommodation, transportation, and activities. Building relationships with local suppliers, negotiating...
- ...advantageous. Minimum of 2 years post qualification work experience in a commercial or industrial environment. Previous data centre experience would be advantageous. Knowledge of Data Centre environments and critical supporting infrastructure would be advantageous...
- ...ensure uptime of 99.99% of data cabling infrastructure Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager Conduct administrative tasks to ensure efficient and organized data centre systems Ensure work operations are carried...
- ...Data Centre Management Comply to working methods ensuring all SLA and MSA’s are achieved Perform after-hours support for both the Data Centre technicians and Data Centre coordinators Management of data centre infrastructure to provide a concurrently maintainable...
- Job Opportunity: Inbound Call Centre AgentCompany: Episodic Health (Pty) LtdLocation: Paardevlei, Somerset WestIndustry: Medical Insurance SectorAre you passionate about helping people and delivering exceptional service? Episodic Health, a dynamic player in the medical...
- ...knowledge Professional and a team-player Able to work independently DUTIES Marketing Attended all inbound and outbound calls and sufficiently address enquiries and questions Ensure that events are filled and follow up timely with clients...
- ...findings. Perform PEP and sanctions checks with thorough audit trails and justifications. Interact with customers (inbound and outbound) via calls, chats, and emails regarding AML/fraud concerns. Identify fraudulent activity and take appropriate action, including...
- ...industry beneficial Duties and responsibilities include, but not limited to: Calling leads generated in the CRM for rentals, vet clients and submit applications for tenancy Supporting inbound volume coming from reception/sales transferred to rentals if this is the...
- ...Key Responsibilities: Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate...
- ...Key Responsibilities Customer service engagement via incoming calls and respond to email queries Managing reservation, special... ...A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience...
- ...SUMMARY: Call Centre Consultant POSITION INFO: Job Description : Are you a confident communicator looking for a high-earning opportunity without the pressure of selling? Join our dynamic call centre team in Table View. Contact potential customers from...
West Coast Personnel
Cape Town, Western Capea month ago - ...results-driven sales professional with proven experience in cold calling to join our dynamic sales team. As a key contributor to our... ...existing leads from our CRM system and prepare those leads for the inbound sales team. Qualify leads using our sales process. ~Sales...
- ...SUMMARY: Our client in CBD Cape Town is seeking individuals with disabilities to participate in a Call Centre Learnership program. This opportunity is open to candidates between the ages of 18 and 35 who have completed Matric (Grade 12). A National Certificate in Call...
Status Staffing
Cape Town, Western Cape2 days ago - ...Responsibilities: Call potential customers to promote mobile contracts and achieve sales targets. Make outbound calls to potential... ...excellent service Requirements At least 1 year of call centre sales experience (Required) Excellent communication and interpersonal...
- ...complaints and queries Keep up-to-date with industry trends REQUIREMENTS: Experience with: Amadeus and live chat Call centre Travel industry Sales Customer service Passion for travel Excellent communication skills Work well under pressure...
- ...and excellent customer service — and they’re growing their remote team to keep up with demand! Key Responsibilities: Handle inbound calls, emails, and chats from customers with professionalism and warmth Proactively reach out to existing customers who haven’t...
- ...all customer interactions. Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery. Requirements: At least 2 years experience working on an online retail campaign in a call centre. Matric
- ...To check daily safety and risk control measures. Attend to call-outs after hours when required and notify the DCM immediately i.... ...Site Services Department: Compilation of year budgets for cost centres. Month to month monitoring of budget variations. Ensure competitive...
- ...management principles and processes. * Serve as a liaison between Centres of Excellence functions and business. * Drive optimal service... ...* Demonstrable knowledge of HR Systems and Database. Please call us on (***)***-**** for more information. NB: Should you not...
- ...Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every call matters? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism, care, and enthusiasm...
- French Team Leader Agents Call Centre Team Leader – Take the Next Step in Your Career! Are you ready to lead a team to success? We’re looking for a skilled Call Centre Team Leader to manage daily operations, drive performance, and ensure excellent service delivery...
- ...vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our... ...~Exceptional customer service experience. ~At least 6 months call centre experience. ~Previous international call centre experience...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. • Must reside in Cape Town • Will be based in Town • Must have a clear criminal record and clear ITC (No Debt)...
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy... ...duties Competencies (Knowledge/Skills): Inbound & outbound insurance telephonic sales, Knowledge and understanding...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- ...What you need to succeed: ~12+ months experience in a contact centre environment ~Fluent in both French and English ~Passion for... ...Strong communication and facilitation skills ~Ability to evaluate calls and provide actionable feedback ~Eye for process improvement...
- ...induction, product, and systems training ~Evaluate live/recorded calls to identify improvement areas ~Provide impactful 1:1 coaching... ...or NQF equivalent) ~At least 1 year of experience in a contact centre ~Ability to speak both French and English fluently ~Strong planning...
