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- ...Duties and Responsibilities Industry Training for Parties and external stakeholders. Compliance training for all staff, which includes... ...employees as well as external and internal stakeholders, i.e. service providers, colleagues and management. Above average verbal...
- ...complaints via inbound or outbound communication channels Interpret and resolve queries by providing accurate account, product and / or service related information aligned to the Standard Operating Procedures (SOPs) Escalate relevant queries to stakeholders to ensure...
- We are on the lookout for a Customer Service Consultant in JHB North As a Customer Service Consultant, you will be responsible for: Customer Handling Administration Client Service
- ...manage and oversee the smooth functioning of a team of Customer Service Agents in order to achieve service levels, positive customer... ...concerns and implement appropriate corrective actions Identify training needs and ensure adequate coaching takes place Continually...
- ...and strategic individual to deliver the PEPmoney strategy and boost the profitability of our portfolio with focus on our Financial Services Products. In this role, you'll not only drive business growth but also ensure that we consistently exceed our customers’...
- Air Conditioning Service Coordinator. Kuils River, Northern Suburbs. Company Name: Airficiency. Air conditioning, Ventilation & Refrigeration. VACANCY: Air Conditioning Service Coordinator. Permanent Position. We are seeking a highly organized and motivated individual to...
- ...all HR related matters effective utilization of internal and all related systems by employees manage information accordingly. Training of all new staff on internal programs and system to ensure that the ESI way is always followed Must have own reliable transport...
- ...The successful candidate will be responsible for Providing internal and external customers with an excellent customer service experience The efficient and effective logging of customer queries and resolutions thereof Duties Follow company procedure...
- ...for marketing programmes at the proposal stage and make recommendations on marketing tactics ~ Mentor and coach staff to identify training needs and improve overall skill levels ~4 years of Experience in building complex marketing programmes and reporting on the...
- ...SUMMARY: Medical device company based in Randburg is seeking an experienced Field Service Technician POSITION INFO: Minimum requirements: Tertiary qualification in Electrical or Electronic Engineering At least 3 years working experience in the medical...
- ...courier shipments with the South African post office and third-party services. Ensure daily logging, filing, and updating of dispatch... ...Qualifications: Matric (grade 12) Post office or dispatch training (advantageous) Skills: Excellent organisational and...
- SUMMARY: Our client, a Global mechanical and plant engineering concern, listed on the Frankfurt Stock Exchange, seeks your technical expertise to join their Johannesburg branch. POSITION INFO: Minimum Essential Job Requirements: Qualified Electrician...
- ...Matric Qualification in training or education HR ND advantage 3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmes Update and prepare training...
- ...SUMMARY: New role is available for a Field Service Technician for our client in the Engineering Industry, based in Midrand JHB. POSITION INFO: We’re looking for a skilled and self-motivated Field Service Technician. In this role, you’ll provide technical support...
- ...customer segments through best practices to maximise value Conduct customer health checks and satisfaction reviews, and create user training manuals Leverage CRM data to identify trends, churn risks, and upsell opportunities, and implement automated lifecycle programs...
- ...awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client... ...Communicate execution / exceptions to relevant parties and gather feedback Customer service and satisfaction Effective self -management...
- ...SUMMARY: - POSITION INFO: The Technical Service Representative position encompasses the back up of Roofing technical service... ...reference panel on all future claims. Technical Assistance Training and demonstrations are given regarding the processes of applying...
- .... Conduct peer reviews on all due diligence disciplines. Training, mentoring and coaching of Business Analysts and Dealmakers... ...specific deal / transaction. Manage and enhance the levels of service and communication to ensure the provision of client service excellence...
- ...preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople... ...the relevant business units to improve the overall quality of service. • Map the need for training and refresher programs to be...
- ...positive, disciplined attitude. This role is ideal for a technically trained, customer-focused individual who enjoys problem-solving,... ...assist the senior technician in the following: installation and servicing of equipment. Delivery and collection of stock from suppliers....
- ...pride ourselves on our innovative solutions, exceptional client service, and commitment to creating a positive impact. The Role: We... ...maintaining high levels of customer satisfaction. Develop and implement training programs to enhance the sales skills of team members, focusing...
- ...cell phone/telephone expenses Monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime .... ...including flexible people and resource allocation Continuously monitor service delivery Ensure implementation of systems to promote efficiency...
- ...- POSITION INFO: Our client, a reputable dealership based in the Johannesburg North area, is seeking to appoint a Qualified Service Manager to lead their service department. The ideal candidate will be experienced, driven, and committed to delivering exceptional...
R 5,500 per month
Job Title: Customer Service Sales Agent Job Type: Full-time Location: Randburg Job Summary: We are seeking a motivated and... ...satisfaction goals Attend and participate in team meetings and training sessions as required Requirements: High school diploma or...- ...Senior Engineer (SASE – L2) with deep expertise in Secure Access Service Edge (SASE), networking, and security solutions. As a Senior... ...industry standards and regulations. Collaboration and training Work with cross-functional teams to support business and technical...
- ...governance standards within the organization. Duties include communication, outreach and training to various stakeholders throughout the business, as well as management of outside services (e.g., vendors). Serve as a Subject Matter Expert (SME) regarding business...
- ...communication and interpersonal skills, Ability to follow care plans and maintain accurate records, and First Aid/CPR certification ( training available ). Requirements : WILLING TO TRAVEL AND WORK. WILLING TO APPLY FOR A PASSPORT. Salary and benefits: R1...
- ...German-Speaking Customer Service Agents We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent... ...procedures, guidelines, and policies. Participate in training sessions to improve product knowledge and customer service skills...
- ...Description To perform the role of Head of Department Technical Services (HOD Technical Services) within the Mineralogy division. The... ...and supervision of human resources in Bryanston, including training, recruitment and discipline. Responsible for the quality control...
- ...Job Description Purpose ~ To provide field service support to dealers and contractors, by effectively resolving problems related... ..., installation challenges, service problems and technical training in a way that enhances company brand as being customer focused...