SUMMARY:
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POSITION INFO:

We are seeking a full-time Commercial Executive to join our team. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers.

Key Responsibilities:

Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
Provide insights to inform business strategies
Track and analyse sales performance, customer feedback, and market trends to inform future strategies
Data Loading - Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
Checking - Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
Process and validation on Accounts Invoices
Hotel Contract checking
Updating system for stop sales/inventory changes
Identify missing or incomplete contracts or information and requests from the relevant Product Manager
Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
Support and assist in invoice discrepancies based on offer loaded
Creating of Hotel Codes (Meal plans, Room types, etc)
Flight Errata, Hotel Errata, Country Errata - as and when needed
Assisting Reservations with calculations and queries as required
Coordination of supplier training for all destinations

Experience / Qualifications:

Previous experience within the travel industry as a Commercial Executive
Be able to demonstrate a high level of accuracy and attention to detail have proven data entry skills
Have the ability to interpret supplier contracts
Have strong communication skills
Be able to work as part of a team
Strong numeracy knowledge
A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.

Excellent phone etiquette and communication skills.
Strong organizational and time management skills.
High attention to detail and excellent problem-solving abilities.
Proficiency in reservation systems and MS Office.
Proven track record of delivering high-quality results in a timely manner.