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- ...SUMMARY: Managed the guiding department and coordinated guest activities, including forest walks POSITION INFO: Few lodges can... ...making & operational requirements. Job Overview: As the Head Guide , you will be responsible for managing the guiding department...
- ...all times Host guests during meals and ensure smooth service from kitchen and wait staff Work closely with waiters and department heads to uphold service standards Assist other departments as required Host and plan childrens activities at the lodge Provide...
- ...coordination between kitchen and service staff Conduct daily room checks and manage guest check-outs Collaborate with waiters and department heads to uphold service excellence Assist across departments as required to support lodge operations Ensure superior guest...
- ...A formal hospitality qualification At least 2 – 4 years’ experience in a 4/5* Game Lodge Good Operational knowledge of all departments. Knowledge and understanding of South African Labor Laws. Knowledge and understanding of Health and Safety act and requirements...
- ...guests out and do daily room checks Work closely with waiters and HODs to maintain a high service standard Assist in any other departments as and when required Provide superior service and quality to guests Manage bar orders Manage staff, staff timebooks,...
- ...clients and update changes to their policy Liaise with relevant departments to gather information to resolve clients' queries Maintain... ...the completion of claim forms Submit all claims received to Head office Submit any outstanding documentation as per Head...