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- ...Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake-up calls, dining reservations, local area information, booking...
- ...La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests...
- ...Our client in Franschhoek is looking for a Guest Assistant to join their team. The Guest Assistant provides exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations...
- ...Guest Assistant | Luxury Wine Estate | Franschhoek Salary: R9,500 – R11,500 (Negotiable DOE) | Live Out Kendrick Recruitment... ..., and activity planning Ensure smooth day-to-day guest relations across the estate Respond promptly to guest requests and ensure...
- ...You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. Experience...
- ...equipped with the necessary tools to delivery exceptional service to guests. This position reports to the Food and Beverage Manager.... ...as per Company standards. Completion of all restaurant-related admin and reports. Requirements: Grade 12 A formal qualification...
Phoenix Recruitment
Franschhoek, Western Cape28 days ago - ...candidate will be responsible for delivering an exceptional dining experience in line with brand standards. This role ensures that guests receive warm, professional, discreet yet efficient service while maintaining the highest standards of food and beverage...
Phoenix Recruitment
Franschhoek, Western Cape4 days ago - ...available from Franschhoek, Paarl and Stellenbosch POSITION INFO: Duties: Upkeep and cleaning of hotel rooms and communal guest areas Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests Exceeding guests’...
Phoenix Recruitment
Franschhoek, Western Cape4 days ago - ...SUMMARY: Luxury Wine Estate close to Franschhoek looking for an enthusiastic Barman to provide an excellent guest experience and will be able to create classic and innovative drinks that exceed guest expectations. Staff transport available from Franschhoek...
Phoenix Recruitment
Franschhoek, Western Cape4 days ago - ...looking for a Housekeeping Supervisor. This position is essential for maintaining the hotel's luxury standards and ensuring guest satisfaction . Candidates need a mix of practical experience , leadership skills , and an eye for detail to thrive in this role...
Phoenix Recruitment
Franschhoek, Western Cape4 days ago - ...Franschhoek is looking for an experienced Pool Waiter. The Pool Waiter is responsible for providing food and beverage service to guests at the poolside & outdoor seating . Your duties will include taking orders, delivering items , maintaining cleanliness and...
Phoenix Recruitment
Franschhoek, Western Cape4 days ago - ...and additional duties such as Porter Assist with the dispatch and receiving of outsourced laundry and all functions related to this Ensure guest satisfaction by performing such duties as attending to their request and enquiries courteously and efficiently Adhere...
- .... This position is ideal for a service-driven hospitality professional with a strong background in restaurant operations and guest relations, looking to lead a talented team and uphold the standards of a high-end culinary experience. Key Responsibilities: Lead...
- ...SUMMARY: Our client in Franschhoek is looking for a thoughtful and detail-oriented Laundry Lady to care for their linens, uniforms and guest garments with consistency, calm, and a loving touch. POSITION INFO: REQUIREMENTS: Experience in a high volume laundry /...
Vine Recruitment
Franschhoek, Western Cape24 days ago - ...at large. The gardens at La Residence play a very important role in ensuring that we live up to our purpose, which is "to give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES Manage the Farm team in carrying out the duties to...
The Royal Portfolio
Franschhoek, Western Cape2 days ago - ...and additional duties such as Porter Assist with the dispatch and receiving of outsourced laundry and all functions related to this Ensure guest satisfaction by performing such duties as attending to their request and enquiries courteously and efficiently Adhere...
- ...closing procedures are followed precisely, and daily shift procedures are completed. Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. Ensure all guest orders are taken per SOPs, promoting menu...
Phoenix Recruitment
Franschhoek, Western Capemore than 2 months ago - ...client in Franschhoek is looking for a Night Auditor / Duty Manager who is present, grounded and intuitive host to hold space for their guests - especially through the stillness of the night. This role blends emotional intelligence with logistical grace, ensuring each...
Vine Recruitment
Franschhoek, Western Cape24 days ago - ...Residence. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company – "To give our guests a complete experience and a perfect stay" . MAIN DUTIES & RESPONSIBILITIES Provide a warm and professional welcome to...
The Royal Portfolio
Franschhoek, Western Capea month ago - ...Ensures world-class personalised service is delivered to the guests, in all locations, by affectively directing the Hotel Teams on... ...understand, comply with and consistently apply relevant quality related standards policies, processes, rules and procedures Monitor...
- ...verbal skills. Well presented, neat and able to interact with guest. Self-motivated with the ability to think and work... ...Matric Certificate Tertiary qualification in Vehicle mechanics or related field beneficial Electrical qualification or experience would...
- ...is looking for a barman to join their team. You are responsible for delivering exceptional service and ensuring an outstanding guest experience in line with Leeu Collection standards. This role requires a passion for hospitality, extensive knowledge of beverages and...
- ...The Porters at La Residence are a vital part of our guests' experience during their time with us. From assisting with luggage during arrivals and departures, to ensuring all equipment, outdoor furniture and fireplaces are ready to be enjoyed, the Porters play a big role...
- ...To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you are enthusiastic and passionate about welcoming and serving guests with the willingness...
- ...an efficient operation, controlling and guiding the staff of all kitchens, you are the second in charge of all kitchens. Satisfying guests needs and exceeding guests expectations are your number one priority. Requirements: - Matric - Diploma in Professional...
- ...Duties: Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting...
- ...excel in this role if you have strong leadership skills, excellent problem-solving abilities, and a commitment to providing outstanding guest experiences whilst maintaining a high degree of operational delivery. Requirements Minimum of 3 years of experience in hotel...
- ...Waiter is responsible for delivering an exceptional dining experience in line with Leeu Collection standards. This role ensures that guests receive warm, professional, discreet yet efficient service while maintaining the highest standards of food and beverage...
- ...the absence of most staff, and Senior Management, they are required to deliver on The Royal Portfolios Purpose, which is To give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES Adherence to company policies and procedures...
- ...The Leeu Collection is known for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality portfolio offers dynamic career opportunities to positive, vibrant and energetic individuals. To be successful in this role, you should be able...
