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- ...issues to resolution providing technical support via telephone, email, and remote access.... ...driving an improvement in resolution times and first-time fixes. Prioritise and manage... ...the time required to get the job done in line with business needs Highly organised with...
Mindmatch Consulting
Cape Town, Western Cape7 days ago - ...Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town. Requirements: ~ Matric. ~ RE Certificate. ~ Short Term Insurance NQF level 4 Qualification. ~ Degree or National Diploma (NQF...
- ...SUMMARY: Primary Purpose of Job: As a first-line IT Engineer, you will be the first point of call for clients. Your job is to... ...Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems. Guide users...
Recru-it
Cape Town, Western Cape25 days ago - ...As a 3rd Line Support Engineer, you will be the escalation point for customers technical issues. Youll be investigating challenging problems, diving deep into tickets to help resolve our customers queries. Working with the latest technologies, which includes server and...
- ...INFO: We are looking for a new 2nd Line Service Desk Engineer to join our vibrant... ...portfolio, and work as part of our leading supporting team to ensure our customers are getting... ...part of the Service Desk team who are the first point of contact for our customers,...
Mindmatch Consulting
Cape Town, Western Cape5 days ago - ...Kaseya ecosystem, including Datto RMM, Datto EDR, RocketCyber, IT Glue, Autotask, and related tools. This hybrid role bridges Helpdesk Support, Centralized Services, and Professional Services, offering a dynamic mix of responsibilities. This role is to support one of...
Uptime Solutions Ltd
Cape Town, Western Cape11 days ago - 3rd Line Technical Support Engineer (CPT Hybrid)IT - Support Cape Town - Western Cape - South Africa ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line...
- ...SUMMARY: - POSITION INFO: LINE MANAGER – SA STEELWORKS AIRPORT INDUSTRIA – CAPE TOWN SA Steelworks has a position... ...required, record and file with Production Manager Ensure teams are supported through empowerment and accomplishment Manage teams...
SA Metal
Cape Town, Western Capemore than 2 months ago - ...are seeking a motivated and tech-savvy Intern to join our IT team as a Desktop Support Intern . This role is ideal for someone eager to gain hands-on experience in providing first-line technical support to end-users. You will assist with troubleshooting hard... POSITION...
IOCO
Cape Town, Western Cape18 days ago - ...and Linux KVM skills. You must have 7 to 10 year's experience supporting datacentre software and supporting Tier 3 escalations. The role... ...reporting Preventitive maintenance Architect new solutions Assist with escalations from 2nd line support engineers...
Data Centrix
Cape Town, Western Cape6 days ago - ...POSITION INFO: Our client is searching for an Operations Support Specialist (CMoS) to join their team. Location: Open to candidates... ...Responsibilities: The main responsibility is to provide first-line support by attending to service requests via phone, email,...
Profession Hub
Cape Town, Western Cape5 days ago - ...SUMMARY: We’re looking for Technical Support Agent to join our dynamic support team. In this role, you’ll provide frontline support... ...including weekends. ~ Strong communication skills and a customer-first attitude. ~ Ability to work independently and manage time...
SA Commercial (Pty) Ltd
Cape Town, Western Cape13 days ago - ...INFO: We are looking for a new 1st Line Service Desk Engineer to join our vibrant... ...portfolio, and work as part of our leading supporting team to ensure our customers are getting... ...part of the Service Desk team who are the first point of contact for our customers,...
Mindmatch Consulting
Cape Town, Western Capemore than 2 months ago - ...First Line Support Engineer - Remote What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within...
- ...We are seeking a detail-oriented and experienced Trust Account Support Professional to join our dynamic team within the fast-moving consumer... ...payment documentation for Nedbank import/s daily. Perform first or second reconciliation/s for business units payment/s....
Sydsen
Cape Town, Western Cape5 days ago - ...SUMMARY: Our client in the educational industry has a vacancy for Moodle Support Specialist who will provide expert technical and functional support for the Moodle Learning Management System. This position ensures smooth day-to-day operations of Moodle by assisting...
Persona Staff
Cape Town, Western Cape10 days ago - ...SUMMARY: Remote South Africa-Based POSITION INFO: Job Title: Customer Support Specialist (Remote South Africa-Based) Location: Remote, South Africa-Based Shift-based rota covering hours between 10 am-10 pm UK time, 7 days a week Reports To:...
The Legends Agency
Cape Town, Western Cape11 days ago - ...working for a minimum of two years in an IT support role within a business and are looking... ...consultants, supporting our customers, providing a first-class service, gaining vital knowledge,... ..., acting as an escalation point for 1st Line Engineers. Take ownership of customer...
- ...SUMMARY: An experienced REGIONAL TECHNICAL SUPPORT SPECIALIST is required for permanent employment based in Cape Town (Western Cape... ...work done by the technicians, and the processes followed are in line with company standards. To provide mentorship and practical experience...
The Recruitment Guy
Cape Town, Western Capea month ago - ...SUMMARY: take the next step in your IT career POSITION INFO: Junior System Support Engineer | Century City, CPT Take the next step in your IT career with one of SA’s top tech providers! &##128205; Century City, CPT | Office-based | Permanent &##1281...
The Vocation Station
Cape Town, Western Cape22 days ago - ...Our client is looking for a dedicated Technical Manager / Line Maintenance Manager to join their team in Cape Town . The ideal candidate... ...maintenance activities and ensure emergency troubleshooting support is readily available. Ensure compliance with safety standards...
- ...strong technical & results-driven Technical Support Analyst is sought by a dynamic... ...requests, maintaining detailed records in line with ITIL best practices., proactively diagnose... ...workflows, automation and integrations. ~ Tech-first mindset, embracing AI and automation...
Datafin IT Recruitment
Cape Town, Western Capea month ago - Hire Resolve is seeking a skilled IT Support Technician for our client, a leading industrial chemicals wholesaler. In this role, the... ...relationships with stakeholders, including suppliers and ISPs. Offer first-line support by addressing frequently asked questions. Maintain...
- ...seeks the experience of a highly meticulous and solutions-driven QA Support Analyst to join its team. POSITION INFO: ENVIRONMENT: A... ...database testing and validation. DUTIES: Provide second-line support and perform root cause analysis to effectively resolve...
Datafin IT Recruitment
Cape Town, Western Capea month ago - ...This is a pivotal leadership role overseeing the entire technical support function. You will manage all inbound issues, lead escalations,... ...day-to-day technical support operations across multiple product lines Manage triage, prioritisation, resolution timelines, and...
The Legends Agency
Cape Town, Western Capea month ago - ...accountable to ensure that a system, product, or service is designed, developed, and sustained in a way that optimizes lifecycle supportability, maintainability, and cost-effectiveness for long-term support. This is a Senior role. Skills & Qualifications required for...
FM Staff
Cape Town, Western Capea month ago - ...and service requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next... ...Cisco management tools, Juniper and Extreme Firewalls, Nexus 1-7K support, Cisco ACE and F5 Configuration plus fault finding. Broadband Support...
- ...Software Support Technician (Afrikaans speaking)IT - Support Cape Town - Western Cape... ...experience in a similar role including 1st Line Support, Customer Service, Call Centre experience... ...software related queries / problems in first line support environment. Manage...
- ...SUMMARY: My client is looking for a Data Integrity and Systems Support Analyst in Northern Cape POSITION INFO: EXPORT Applicable tertiary qualification with 5+ years of working experience – in the fruit and/or agricultural industry. Financial and Operational...
Hlabahlosile
Cape Town, Western Cape4 days ago - SUMMARY: German Customer Service Agents Required to complete a seasonal contract ! Are you passionate about delivering exceptional customer service and going the extra mile ? Then we looking for you to be part of a great TEAM ! POSITION INFO: ...
SA Commercial (Pty) Ltd
Cape Town, Western Capea month ago
