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- ...effective communication and engagement with stakeholders through various channels. Coordinate stakeholder meetings, consultations, and events. Gather and analyze stakeholder feedback and provide recommendations to the management team. Manage stakeholder databases and...
- ...hands=on experience managing and maturing a CMDB within the ServiceNow platform including in-depth knowledge of ITOM Discovery and Event management, service mapping and embedding into the core ITSM processes)Incident, Problem, Change and Request management Experience...