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Search Results: 6 vacancies
- ...Reporting to: High Balance Collections Team Manager Job Purpose: As a High Balance Collections Agent, you will be responsible for the collection of debt in more complex cases. Your ability to think on your feet, build relationships and negotiating effectively will...
- ...refining our existing IoT platform, policy management system, and agent app. To support these efforts, we need to migrate and improve... ..., you will take ownership of this migration, focusing on designing and building scalable data pipelines that will support our BI and...
- ...the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. If you were born to... ...process Requirements ~Matric or equivalent ~2 years Agent experience ~Understanding of ACD reporting ~MS Excel – intermediate...
- ...Customer Experience Overview : Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving...
- ...the wall. We back each other, celebrate success, and learn from every challenge. To lead and manage a team of Customer Service Agents, driving performance across collections, productivity, and compliance, while supporting the personal growth and engagement of each...
- ...and brand visibility. Collaboration, Stakeholder Engagement & Team Leadership Collaborate cross-functionally with the digital, design, social, CRM, Studio and Sales teams. Brief and manage external agencies, freelancers, and creative vendors. Present campaign...
