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- ...Job Description Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries...
- .... Manage and coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints and queries are resolved... ...excellent communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to drive...
- ...Act as the primary point of contact for internal and external customer inquiries. Process orders, track shipments, and resolve any logistical issues. Collaborate with sales, operations, and support teams to ensure seamless customer service. Maintain and update...
- ...About the role As the Customer Outreach Agent for our outreach division, you will play a pivotal role in maintaining and enhancing... ...explaining possible solutions, and ensuring that clients feel supported and valued. Engage in active listening with callers,...
- ...generated in the CRM for rentals, vet clients and submit applications for tenancy Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query Completing bulk email sends and managing any new application queries...
- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven...
- ...Responsibilities: Provide Tier 1 and Tier 2 support for Moodle users (learners, educators, and administrators). Provide technical... ...time-management skills. Able to work independently. Customer focused with a proactive supportive mindset. Moodle certification...
- ...solutions and have extensive rental experience and knowledge. Roles: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. They...
- ...What You’ll Be Doing Deliver first and second-line support for in-house developed applications and core infrastructure Troubleshoot... ...ticketing systems (e.g., Jira) ~ Excellent communication and customer service skills ~ Ability to juggle multiple support requests...
- ~1–2 years of experience in technical support or IT background ~1-2 years’ experience within a BPO contact centre ~ Provide excellent customer experience through technical support ~ Strong troubleshooting skills with hardware (e.g., receipt printers, tablets, scanners...
- ...Technical Support – Remote (South Africa / LATAM) Full-time | Remote | Mon–Fri, 9:00 AM – 5:00 PM ET $1,300 – $1,500/month (Based... ...growing fast. That’s where you come in. We’re looking for a Customer Support Technician (T1) who’s passionate about tech, thrives...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business... ...in it for you In this role, we offer benefits that help you support your unique lifestyle: Basic salary of R8500...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues...
- Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business... ...exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign....
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every... ...trusted advisor to our customers—resolving queries, providing support, and ensuring every interaction is a positive experience....
- Operational Support Specialist (IT) Location: Wester Cape Our client in the Telecommunication industry is looking for an Operational Support Specialist. Key responsibilities • Analyze and examine current systems, the effectiveness of systems and assist management...
- ...Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance... ...Language(s) will be favourable. Sectors: Admin, Office & Support, Sales and Marketing, Marketing Inbound Calls, Outbound Calls...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you have a passion for training, coaching... ...and report on training, quality, and coaching outcomes ~Support floor walking and drive engagement during ramp-up phases What...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- ...known for reliable, flexible and eco-efficient services. We provide ocean transportation in all parts of the world. We serve our customers through 306 offices in 114 countries. We employ 7,600 seafarers and 21,600 land-based employees and operate 639 container vessels....
- ...custodial services, unit trust administration, asset management services and bancassurance.Job Purpose To manage the Broker Support functions within Nedbank Insurance Operations. Drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize...
- ...or software by using supplied installation instructions and tools and following agreed standards Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. Diligently drive SLA Core Functional Skills & Capabilities...
- ...comprehensive network of more than 100 independent distributors around the globe. Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing,...
- IT Support Consultant – MDM Solutions macOS | Windows 11| Jamf | Microsoft Intune Join a Fast-Moving UK based Tech Team Fully Remote from anywhere in SA UK working hours apply We are looking for an experienced IT Support Consultant with strong troubleshooting...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- ...have a large network of candidates to draw from at any given time.DUTIES: Provide remote and on-site technical support to clients. Assist customers with internet connectivity issues, VoIP setup and general troubleshooting. Configure, install, test and support...
- ...vine development. Competencies A good understanding of the following: Viticulture; Vehicle maintenance and administrative support activities; Written and verbal communication skills; Proven computer literacy (MS Office); Planning and organising; Teamwork...
- ...depend on us to handle their corporate legal affairs.Purpose: The purpose of this role is to establish and work as a centralized support team supporting Bowmans lawyers with paralegal/ junior lawyer level tasks, typically performed through legal tech tools such as...