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- ...Act as the primary point of contact for internal and external customer inquiries. Process orders, track shipments, and resolve any... ...sales, operations, and support teams to ensure seamless customer service. Maintain and update customer records in the CRM system....
- ...applications for tenancy Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query Completing bulk email sends and managing any new application queries coming through via the mailbox Schedule viewings...
- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven...
- .... Manage and coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints and queries are resolved... ...communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to drive continuous...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every... ...? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism,...
- ...Job Description Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective... ...engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries...
- ...Responsibilities: Provide timely and quality responses to customer complaints and escalations across all channels. Ensure a customer... ...touch points. Manage day-to-day operations of the customer service team. Provide training and support to team members in...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- ...Excellent written and verbal communication skills in English and Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance knowledge will be preferred. Experience with MS Office, especially Excel...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- Key Responsibilities: Proactively engage with potential customers in pre-planned targeted areas to promote and sell Vodacom FTTH services. Educate customers about the benefits of fiber internet and assist them in selecting the best package for their needs. Conduct...
- ...and hay equipment Handle sales transactions via a computerized system Build and maintain strong customer relationships Provide exceptional customer service and after-sales support Expand and grow the existing dealer and client network Travel to clients...
- ...and hay equipment Handle sales transactions via a computerized system Build and maintain strong customer relationships Provide exceptional customer service and after-sales support Expand and grow the existing dealer and client network Travel to clients...
- ...Maintain and grow a profitable portfolio of key accounts (50% new business / 50% account management) Manage customer relationships with a focus on service excellence and long-term growth Coordinate with operations to ensure high-quality service delivery Report...
- ...About the role As the Customer Outreach Agent for our outreach division, you will play a pivotal role in maintaining and enhancing... ...facilitate contract renewals and promote the sale of additional services and products. This role is essential for driving customer...
- ...opportunities. Support senior sales representatives in preparing proposals, quotes, and managing... ...profit targets. Conduct cold calls, customer meetings, and sales presentations.... ...Strong relationship-building and customer service orientation Comfortable working...
- ...and have extensive rental experience and knowledge. Roles: Customer Success Consultants must know the company's products inside out... ...software so customers are encouraged to continue using our services. Proven ability to handle a significant volume of data Strong...
- Sales Representative is Required by a Company in Western CapeExcellent communication skills both... ...and reaching out to potential customers to generate new sales leads. Strong negotiation... ...rapport, and presenting products or services effectivelyExperience in the Office Automation...
- ...Summary: Direct management of service teams to achieve service key performance indicators... ...the Branch Asset Management Customer visits and liaison / problem solving... ...procedures in conjunction with health & safety representative Adherence to and achieving...
- ...professionally during all interactionsWork independently while staying connected with our support teamHit monthly sales targets and grow your customer baseWhat You'll Need:Knowledge of waterproofing, paint, or coating products is requiredProven experience in sales (retail or field...
- ...sustainability and renewable energy. Valid driver's license and reliable transportation. RESPONSIBILITIES Engage with potential customers to understand their energy needs and present tailored solar solutions. Conduct site assessments and provide accurate quotes....
- ...enquiries Arrange credit applications for first-time buyers Maintain records of all incoming enquiries Submit quotations to customers Receive and process customer orders Review orders against quotations for accuracy Process all accepted orders efficiently...
- ...implement corrective actions to prevent recurrence. Coordinate and support external audits and inspections by regulatory agencies or customers. Maintain accurate records of quality assurance activities, audit findings, and corrective actions taken. Stay updated on...
- ...Key Responsibilities: Market and sell chemical products in the metal finishing industry Achieve sales targets and grow the customer base Build and maintain strong customer relationships Provide technical support and solutions Negotiate contracts and successfully...
- ...Sales Development Representative (Remote, South Africa) Position : Sales Development Representative (Remote, South... ..., and more. They’re committed to fast shipping, customized solutions, and excellent customer service — and they’re growing their remote team to keep up...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- Duties and Responsibilities: Market building and paint material supplies in Vredenburg and surrounding areas Report to the Branch Manager Negotiate and maintain client base Utilize own vehicle for sales visits Minimum Requirements: ~ Grade 12 with sales...
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you have a passion for training, coaching, and elevating customer service quality? We're looking for a CX Associate to shape agent performance through dynamic training, impactful...