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- ...The Role: The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven...
- .... Manage and coordinate orders from receipt to despatch. Customer Care Ensure all customer complaints and queries are resolved... ...communication and problem-solving. Oversee after-sales support and service delivery. Analyse customer feedback to drive continuous...
- ...Key Responsibilities - Ensures that the service offering provided satisfies customers’ needs, and identifies leads across their allocated Key Account Managers Portfolios. - Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable...
- ...Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues...
- ...Job Description Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective... ...engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries...
- ...Responsibilities: Provide timely and quality responses to customer complaints and escalations across all channels. Ensure a customer... ...touch points. Manage day-to-day operations of the customer service team. Provide training and support to team members in...
- Customer Service Agent Are you passionate about delivering exceptional service? Do you thrive in fast-paced environments where every call matters? We’re looking for Call Centre Agents (Customer Service Representatives) who are ready to represent our brand with professionalism...
- Customer Service Agent - French Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our...
- ...Excellent written and verbal communication skills in English and Afrikaans is essential (must be fluent in Afrikaans). Previous Customer Care experience in a Call Centre and Funeral Insurance knowledge will be preferred. Experience with MS Office, especially Excel...
- Customer Support Engineer (L1) What you will be doing; The Customer Support Engineer is responsible for providing 1st line support for all... ...with client before resolving of the call on the IT Service Management System. ~Retrieves calls emanating from the Business...
- ...Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role...
- ...About the role As the Customer Outreach Agent for our outreach division, you will play a pivotal role in maintaining and enhancing... ...facilitate contract renewals and promote the sale of additional services and products. This role is essential for driving customer...
- ...and have extensive rental experience and knowledge. Roles: Customer Success Consultants must know the company's products inside out... ...software so customers are encouraged to continue using our services. Proven ability to handle a significant volume of data Strong...
- ...Act as the primary point of contact for internal and external customer inquiries. Process orders, track shipments, and resolve any... ...sales, operations, and support teams to ensure seamless customer service. Maintain and update customer records in the CRM system....
- ...applications for tenancy Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query Completing bulk email sends and managing any new application queries coming through via the mailbox Schedule viewings...
- ...it is about flavour! Our client is looking for an Accounts Services Manager who thrives on structure, drives performance, and gets... ...If you're ready to roll up your sleeves and take charge of the engine room of their finance function, they want you on their squad! This...
- ...Summary: Direct management of service teams to achieve service key performance indicators Management of the department in order... ...responsibility of services within the Branch Asset Management Customer visits and liaison / problem solving and ensure HACCP...
- Customer Experience (CX) Associate Are you passionate about developing talent and delivering customer service excellence? We’re seeking a Trainer & Quality Coach to support high-performance teams. Your Mission You'll be responsible for training new hires, coaching...
- French Customer Experience (CX) Associate Become a CX Champion as Our New Associate Do you have a passion for training, coaching, and elevating customer service quality? We're looking for a CX Associate to shape agent performance through dynamic training, impactful...
- Job Title: Field Service Technician /On-Site Resource (Western Cape) Description: This is a dual role that combines the responsibilities... ...communication, time management, and planning skills Strong customer service aptitude with meticulous attention to detail Must...
- ...understanding of The Company's’s FE (Field Event) engineering and The Company’s installation standard... ...systems, troubleshooting and ensuring customer satisfaction at all times. Key... ...contractors and installers, including onsite services to ensure that the system is running...
- ...Primary Purpose of Job: As a first-line IT Engineer, you will be the first point of call for clients. Your job is to assist in... ...company client’s networks while maintaining prominent levels of customer service. Key Responsibilities: Act as the first point of...
- ...comprehensive network of more than 100 independent distributors around the globe. Position Purpose The Head of Category and Customer is a senior leadership role responsible for delivering business growth through strategic category development, customer marketing,...
- ...for executing environmental tests, both internally and through subcontractors Collaborate with system engineers to ensure environmental testing aligns with customer expectations and system requirements Coordinate with the test team to ensure the availability and...
- ...you thrive on building relationships and delivering top-notch service? If so, dotsure.co.za wants you to join our sales and service... ...improving the lives of pets and their devoted pet parents. ~ Customer-obsessed: We believe in simple, seamless service that creates...
- ...RESPONSIBILITIES: ~ The Employee will work as an Embedded Software Engineer REQUIREMENTS: Minimum Qualifications: ~ Bachelor’s... ...field. ~3+ years of hands-on GUI development and backend service-orientated software. ~ Proficiency in cloud-based technologies...
- ...applications. We are currently seeking a Senior Electronic Hardware Engineer to take a key role in the development of next-generation... ...Support product development from concept to production and in-service life Qualifications & Experience: ~ Bachelor's or Master’s...
- ...required. Secondary (Advantageous) Requirements: Microsoft Certified: DevOps Engineer certification. Experience integrating software applications. Familiarity with web services, SOAP, EDIFACT, and/or RESTful API architecture. Exposure to international...
- ...Main Responsibilities: Electrical Building Services Design Engineer/Technologist supporting the Lead Engineer and Electrical Design teams for Building Services Projects. Manage and contract supervision of Building Services projects – LV and MV expertise....
- ...AND RESPONSIBILITIES: ~ The Employee will work as a Software Engineer (GCS) REQUIREMENTS: ~ Bachelor’s degree, in Computer Science... ...field ~3+ years of Hands-on GUI development and backend service-orientated software ~ Proficiency in cloud-based technologies...