...INFO:
A leading luxury hotel in Camps Bay seeks a Restaurant Service Manager to join their multi-venue team.
The Restaurant... ...as well as maintain high production, productivity, quality and customer-service standards. You will be managing day to day operations with...
...and health standards are always maintained. Treating all customers and staff with the utmost care and professionalism to create an inviting and calm... ...else that might interest them.
~· Upsell products and services, adopt a no-waste approach regarding products
~ Therapists...
...and other activities
Assist Trade Relationship Manager with administrative duties
Able to work shifts
Exceptional customer care and service delivery
Problem solving abilities and abilities to manage customer issues
The ideal candidate would need to be a...
...Treating all guests and staff with the utmost care and professionalism to create an inviting... ...practice and study.
Ensure 5 star service excellence is upheld at all times... ...upselling advice
Deliver outstanding Customer Service - ensure customers are attended to...
...regarding reservations, hotel information and guest concerns
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocate rooms to expected arrivals after checking guest...
...skincare specialist
Carry out accurate skin analysis and give advice about skin and body care
Hosting guests
Build and maintain client relationships
Upsell products and services
Training
To apply, please send a CV with a recent photograph and references....
...hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and products
Maintain a high level of customer service
Excellent written and verbal communication skills
Assist in investigating and resolving customer complaints
Promote...
...all while promoting and selling our exceptional properties and services to discerning clients. It's not just about sales; it's about crafting... ...persuade and negotiate to close deals with trade agents.
Customer Relationship Management (CRM): Proficiency in using CRM...
...including front desk management, housekeeping, maintenance, and guest services. Your strong leadership skills and attention to detail will... ...Strong leadership and interpersonal skills.
Exceptional customer service and communication skills.
Proven track record of success...
...reservations
Duties and Responsibilities:
Product Knowledge
Knowledge of all Village N Life products / services
Policies and procedures
Customer Relations
Maintain high standard of customer service through excellent communications skills
Adopting a...
...facilities
Manage accuracy of database on ESP
Create the ultimate customer experience
Handle enquiries, complaints and feedback,... ...inventory and supplies
Cross promotion and selling of spa services
Minimum requirements:
Matric
Business Administration qualification...
...schedules.
Key responsibilities (not limited to)
Produce high-quality bread and pastry products that meet the bakery's standards and customer expectations
Develop new recipes an innovate on existing ones to keep bakery products fresh and appealing
Manage inventory...
...and balance accounts from the day shift. Responsible to check in guests and manage any requests they might have. Ensure excellent services is rendered and that the guests have a good experience while staying at the property. Minimum Requirements
~ Matric
~5 years...
...you want to join our team, these are a few of the key areas that you will need to be responsible for:
Provide our customers with world class service
Ensuring the store is fully stocked and orders placed accordingly
knowledge of administration and IT systems...
...maintained. Continuous staff training and development. Housekeeping modules to be developed, implemented and maintain. Maintain high service levels to ensure highest guest satisfaction.
Qualification and Experience
Applicable tertiary qualification in Hospitality...
...Demonstrated reliability and references
Proven ability to work well with others as well as independently
To provide exceptional service
To build guest loyalty by developing a practice in a professional environment.
Excellent cleanliness and hygiene standards...
...main objective of this position is to provide the group with on trend, on brand and environmentally friendly aesthetic and design services, procurement and advise. The position is based in the chairman's offers and is required to adapt a hands-on approach on all the allocated...
...marketing strategy: Tease, Target, Teach, Test, and Track.
Responsibilities:
Design Brilliance: Your primary canvas is our customers’ inbox. Here, you'll craft and refine the aesthetic journey of our emails, from intriguing subject lines that tease the intellect...
#127775; Join Our Exclusive Hospitality Team in Camps Bay! #127775;
Are you passionate about providing exceptional service in a breathtaking setting? We are currently seeking talented and dedicated waiters to join our team at two luxurious hotels nestled in the stunning...
...enticing cocktail menus that captivate our guests' palates. #127749; Oversee the operations of our upscale bar, ensuring exceptional service and efficiency. #127775; Inspire and mentor a team of talented bartenders to deliver excellence in every pour. #127881; Curate...
...shortlist candidates, schedule interviews and communicate with candidates and provide a high quality and professional Recruitment service through the effective administration of all Recruitment systems based on Recruitment policies and procedures for all permanent and...
...bookings are confirmed with deposits / full prepayments / voucher numbers where applicable.
Follow-up on any special requests, tourism service bookings and arrival times.
Follow up on all trade peak bookings within the Village and Life property portfolio, ensuring that...
...station
Welcoming clients at the spa
Build and maintain client relationships and communicate specials
Upsell products and services.
Shared accommodation available at reduced rates on site.
Due to the large volumes of applications received, please note...
...Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
Matric
Relevant...
...Camps Bay is looking for a Lounge Manager to oversee, lead, manage and support the inhouse bar / restaurant operations and Mini Bar service on a day-to-day basis.
Managing staff and the outlet operation on a day-to-day basis
Ensure that Mise en place requirements...
...recruiting for an experienced Food & Beverage Manager, responsible for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after the financial success of the department.
This position offers a high...