...and special requests
Assist all departments in servicing the guests especially during high volume periods
Adhere to company credit limit / floor limit policies
Controls cash transactions at the front desk and maintains complete responsibility for personal bank...
...amendments to reservations, e.g. extensions, early departures etc.
Manage No Show's
Dealing with special requests
Liaise with credit and finance departments if credit approval is needed
Follow up on provisional bookings
Accept waitlist reservations, record...
...recording
Record special billing arrangements
Liaise with Reservations / finance & Sales manager for all reservations requiring credit approval
Maintain knowledge of special rates/promotions
Immediate communication to front office on the day's arrivals...