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- ...performance on a daily, weekly and monthly basis and provide results to the Sale Manager Operational Rigor, Compliance and Controls ? Ensure that all activities, customer engagements and duties are carried out in full compliance with statutory and regulatory...
- ...Key Performance Measures|Overall Fixed Data retention. Fixed Data Churn reduction through proactive engagement and outflow control Win-back rate of previously churned customers Timely resolution of customer issues and complaints Upsell conversion rate (customers upgraded...