...SUMMARY:
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining...
...SUMMARY:
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
POSITION INFO:
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
Matric...
...SUMMARY:
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POSITION INFO:
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting...
...water accounts (billing), water, wastewater, storm-water, roads and traffic (engineering fault reporting via a toll free telephone contact point.
Key Responsibility Areas
Ensures that the customer is given accurate information and is satisfied with the service...
...Capfin's job vacancy, Career and Recruitment Job title : Contact Centre Consultant x2 jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : June 15, 2024 Quick Recommended Links DESCRIPTION
~ We have an opportunity for a skilled Contact Centre Consultant...
SUMMARY:
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POSITION INFO:
One of our clients in the Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative...
SUMMARY:
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POSITION INFO:
Call Centre Agent needed!
...SUMMARY:
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POSITION INFO:
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.
Qualification: Contact Centre NQF 2
Potential Start Date...
Job description
Requirements
Matric is compulsory
Strong communication skills
Presentable
Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching...
...SUMMARY:
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POSITION INFO:
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in an exciting learnership opportunity.
Qualification: Contact Centre...
...Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
Must be fluent in German.
Shift work required (UK GMT)
Monday to Friday: 08h00 20h00
Saturday & Sunday: 0...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely...
...A vacancy exists for an Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department based in Claremont (Cape Town). Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations...
...Requirements
Grade 12 or equivalent
Proficiency in relevant computer applications
1- 3 years of experience in call centre environment
Knowledge of customer service practices and principles
Pay attention to detail
Be diligent, timely and professional...
...SUMMARY:
Join our dynamic team as a Rollout Contact Person (Chief Expert) at the IT Hub South Africa, where you'll spearhead market rollouts and ensure seamless implementation of innovative IT solutions. Utilize your expertise in process & accounting knowledge, project...
...communications
Assist in other job functions within the department when the need arise
Education and Experience:
~1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry
~ Bilingualism (English, Afrikaans and an African language will...
...SUMMARY:
Join our dynamic team at the IT Hub in South Africa as a Rollout Contact Person-Treasury (Expert). You'll play a key role in driving innovation and implementing IT solutions for global projects, ensuring seamless market rollouts and collaborating with stakeholders...
...benefits of the
relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up
1. Update the client on every step of the process after the deal is concluded
2. Explain answers to questions...
...Fidelity Services Group's job vacancy, Career and Recruitment Job title : Level 1 Contact Centre Supervisor jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : June 09, 2024 Quick Recommended Links QUALIFICATION & EXPERIENCE:
Matric or relevant qualification...
SUMMARY:
Large company in Pretoria looking to fill this urgent role:
Contract
Hybrid (2/3 times at the office)
POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
· In-depth Process Knowledge
· Change Management
· Excellent and...
...SUMMARY:
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
POSITION INFO:
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Grade 12
Certificate or Diploma in Management...
...Accountabilities
Delivery of global operations network services and voice platforms, servicing all Collinson offices and customer contact centre voice platforms
Lead transformation of our global network and voice platforms
Ownership of SLA management, operational...
...SUMMARY:
The call centre of our client is expanding, and we're on the lookout for motivated, friendly, and dynamic individuals to join our team! If you’re passionate about helping others and thrive in a fast-paced environment, we want to hear from you.
POSITION...
...We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable...
...accommodation solution tailored to suit the successful individual.
Salary: 60 – 70k + bonus + bens (GBP)
Essential background:Contact Centre leadership and experience of leading UK Insurance operations.
It is anticipated that the individual will relocate to Durban...
SUMMARY:
Discover an innovative IT hub in South Africa, dedicated to providing cutting-edge solutions in SAP, JAVA, Azure, and more. Our collaborative approach, deep insight into compliance processes, and commitment to excellence ensure unparalleled success for our...
...SUMMARY:
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POSITION INFO:
The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to...
...SUMMARY:
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POSITION INFO:
Job summary :
We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet...
R 24,000 - 28,000 per month
...POSITION INFO:
INVESTMENT SERVICES CONSULTANT Perm, Salary CTC up to 288 000-336 000+... ...to the correspondence and walk-in-centre teams as and when required •... ...Matric/Grade 12 • 6 months contact centre experience/client services experience...