Centre manager jobs in Northern suburbs, City of Johannesburg

 ...SUMMARY: - POSITION INFO: Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting... 

 ...SUMMARY: Project Manager L3 - Infrastructure & Data Centre Specialist - Contract POSITION INFO: Our Client a Global tech firm is seeking a Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract basis. They stability... 

 ...Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre... 

Our client is currently recruiting for a Network Operations Centre Manager. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a 12month fixed term contract. Location: Bryanston,... 

 ...SUMMARY: - POSITION INFO: Oversee and manage the overall operations of the Distribution Centre. Responsible for the efficient and effective function of all departments as well as building and monitoring operational capacity and process to ensure the sustainability... 

 ...Matric Diploma in Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents Ensure quality assurance standards are maintained by all agents Experience in implementing and monitoring corrective... 

 ...Matric Diploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call Centre Planning shift and ensuring agent capacity Determine resource and space requirements for all teams on various campaigns... 

 ...expertise. Job Description Under minimal supervision, to manage and lead large multinational clients under Global Compliance...  ...throughout their career. Explore Deloitte University Leadership Centre.   Benefits At Deloitte, we know that great people make a great... 

 ...The purpose of the contact centre agent is to respond to incoming and outgoing calls to and from customers. Respond to enquiries (calls, email and social media platforms), manage complaints, troubleshoot significant customer service problems and provide general information... 

 ...client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the... 

 ...be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology... 

 ...Matric Travel and Tourism Diploma advantageous 5 years' experience in contact centre Previous experience handling USA and or International campaigns in a contact centre Manage teams between 15 - 25 agents Lead, guide, coach and support the team Must be... 

 ...System Specification MS Office and Excel Numerical ability COMPETENCIES: Customer focus Ability to build customer loyalty Conflict management Excellent communication skills High level of professionalism and an understanding ethical conduct. Quality orientation KNOWLEDGE,... 

FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and... 

Financial Services Call Centre Agent Financial Services Call Centre Position Overview: As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are... 

We are urgently looking for Call Centre Staff for our Client at Burchmore's Sandton - Hourly rate R 44.56 /hour - Dedicated and motivated Afrikaans/English speaking people with good telephone and computer skills - Target driven People in the Midrand and Sandton area is... 

 ...financial service company based in Randburg is looking for a vibrant Customer Team Leader in the Call Centre Department. The purpose of the position is to train, manage, motivate, and lead a call center team. Also to assist with customer queries and more.Minimum... 

 ...necessary. Informing customers about potential costs. Communicating effectively with warrantees. Maintaining the service centre’s scheduling and workflow. Informing customers of changes in service, additional repairs required, price differences, or when their... 

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be ...