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- ...service growth opportunities The main activities include the following Secure a strong QHSE culture within the service centers. Manage and develop capabilities needed to support the overall service strategy whilst leading and implementing the service...
- ...Contax360 BPO Solutions is a global leader in contact center services, offering exceptional customer care across diverse markets. We... ...are expanding rapidly and seek an experienced Senior Operations Manager to oversee and optimize operations across our locations in Jamaica...
- ...calibrations to maintain consistency in training delivery. Conduct refresher training based on Training Needs Identification (TNI). Manage knowledge checks for new hires and production staff. Requirements: Fluent in English with strong written and verbal...
- ...Amazon Web Services (AWS) seeks a Data Center Security Manager (DSM) for our CPT located data centers. This role leads physical security operations across multiple sites reporting directly to the Cluster Security Manager. Key aspects of the role include: Managing...
- ...team. The SOC Analyst is responsible for real-time security monitoring, threat detection, incident response, and cybersecurity risk management. This role involves analyzing security logs, investigating security incidents, and ensuring the organizations security posture is...
- Requirements: ~ Grade 12 ~1+ years call centre experience ~ Extremely well spoken in English (Essential) ~ Customer orientated ~ Telephone Etiquette Responsibilities: ~ Standard call centre duties, customer service and sales Please note only shortlisted...
- ...Insurance Call Center Agent (with RE5) Location: Menlyn, Pretoria, South Africa Salary: R 7 546.50 / R 8 546.50 (with RE5) Our client in the Insurance industry is looking for a Call Center Agent to generate sales according to target. Key responsibilities...
- ...Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales...
- ...were good at it. Were now looking for passionate Service Centre Manager at Alfa Laval Johannesburg South Africa who would be directly... ...following Secure a strong QHSE culture within the service centers. Manage and develop capabilities needed to support the overall...
R 9,499 per month
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line...- ...First-level manager responsible for the performance coaching and development of a team of agents . Tasks Monitor agent performance... ...Requirements *2 years of successful experience as a Call Center Agent with demonstrated leadership ability. * Technical: Proficiency...
- ...call targets, conversion ratios, and follow-up schedules. • Handle sales queries, objections, and escalate complex cases to Management. • Ensure compliance with company policies and always maintain professionalism. • Work closely with Management / Team Leader...
- ...work alongside. About the role The Intermediate SOC Engineer role is a technical position primarily tasked with improving and managing our security monitoring and incident response capabilities to continuously detect, respond and recover to any threats across Yoco’...
- Duties & Responsibilities .Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals ...
- ...WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients... ...range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise...
- ... lives a whole lot brighter, as we lead the delivery of a "bold, new Digital WorldâÃÂÃÂ.Job Description The General Manager: AI Centre of Excellence will be responsible for driving AI strategy, execution, and governance across the organization. The incumbent...
- ...ever-expanding online marketing industry. Invest in your future! Apply TODAY to secure your interview. Requirements: Call Center Experience 1 year preferred Clear ITC and criminal record (essential) Mininimum 6 months outbound sales experience (essential...
- ...We are looking for motivated and customer-focused Contact Center Representatives to support a diverse range of clients across multiple... ...assist customers with inquiries resolve account-related matters manage inbound and outbound communication and support collection...
- ...experience in the retail environment What will you be doing? Provide customer service Achieve sales targets Ensure up to date product knowledge. Merchandising and store presentation Contribute to safety & security Effective Teamwork and self management
- ...SUMMARY: An established property business based in the southern Suburbs is seeking a hands-on Financial Manager with strong operational experience and a people-centered approach. This urgent role suits an immediately available professional who thrives on improving...
- ...Looking For Youll thrive in this role if you are: Positive energetic and eager to learn Disciplined organised and able to manage your time well Comfortable working in a fast-paced target-driven environment A good listener with strong attention to...
- ...within the team. Previous experience in customer service call centers or a related field is preferred but not required. Strong... ...to Automated Contact Center Solutions (ACCS) customer contact management IT Services (IT Schedule 70) and Temporary and Administrative...
- Key Responsibilities: Make outbound calls to potential and existing clients. Answer inbound calls and respond to client inquiries. Explain our marketing services clearly and professionally. Resolve client queries and provide support where needed. Keep accurate records ...
- Youll be trained to: Be the first point of contact for customers handling incoming calls with confidence and professionalism Listen understand and resolve customer queries and complaints effectively Provide accurate information about products and services...
- ...SUMMARY: The Information Security Manager will lead our client’s cybersecurity strategy, governance, and operations across a hybrid... ...firewall technologies, overseeing the Cyber Security Operations Center (SOC), and ensuring compliance with regulatory and industry standards...
- ...exceptional Women Leader to take on the pivotal role of Delivery Center Head . This strategic leadership position is responsible for... ...a strong influential leader capable of fostering innovation managing complex delivery landscapes and building a high-performance culture...
- Duties & Responsibilities .Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals ...
- ...Our client, an award-winning MedTech is looking for a Project Manager to join their team. POSITION INFO: Role Description The... .... Stakeholder Management & Communication (30%): This area centers on identifying stakeholders and ensuring alignment through structured...
- ...foundation of strong performance? Â Weâre looking for a Branch Manager who will not only lead with excellence but also embrace and... ...Driving performance targets while staying true to our people-centered approach. Acting as a bridge between strategic goals and...
- ...Position Overview We are seeking a dynamic and skilled Area Manager/Financial Development Officer (FDO) to oversee the company’s day... ...profitability of New Goods, Second-Hand Goods, and SSB profit centers. Implement and maintain high merchandising standards. Ensure...
