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- ...INFO: Location: La Mercy Industry: Manufacturing & Engineering | IoT & Telematics | Renewable Energy | Distribution The Call Centre Manager will be responsible for leading and managing a technical sales call centre, ensuring optimal team performance, sales...
Pronel Personnel
Durban, KwaZulu-Natal9 days ago - ...SUMMARY: A senior leadership opportunity exists for an experienced Head of Sales to lead a large-scale outbound call centre operation and drive measurable commercial performance. POSITION INFO: This role suits a proven operational sales leader who has successfully...
Pollock & Associates
Bryanston, Sandton13 hours ago - ...SUMMARY: A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR POSITION INFO: Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns...
Reinhardt Transport Group
Nigel, Gauteng15 days ago - SUMMARY: - POSITION INFO: ...To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e. Balancing and replenishment) and performing first line device maintenance...
Rivingo Trading Pty Ltd
Kempton Park, Gauteng1 day ago - ...experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling...
Isilumko Staffing (JHB)
Kempton Park, Gauteng19 days ago - ...SUMMARY: DEBT COLLECTION CALL CENTRE / BRANCH MANAGER Cape Town (Durbanville): My client, a well-established company specialising in debt-recovery solutions, is seeking a highly experienced Call Centre / Branch Manager to lead its Cape Town operations. This...
Helderberg Personnel CC
Cape Town, Western Cape6 days ago - ...SUMMARY: - POSITION INFO: ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre...
Datafin IT Recruitment
Johannesburg, Gautenga month ago - SUMMARY: - POSITION INFO: Core Job Responsibilities Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration...
PM Connection
Cape Town, Western Capea month ago - ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
- ...What You’ll Do Answer incoming calls and respond to customer queries in a professional manner Make outbound calls to follow up... ...What We’re Looking For Experience : Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred...
- ...We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. Grade 12 (minimum) Call centre...
- Local citizens Certificate in Call Centre Excellent communication skills Strong computer literacy Own transportation
- ...Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract , with the possibility of going permanent based on performance. Responsibilities:...
- We are looking to employ a call centre sales person. (Outbound)Experience: Basic sales experience. Preferably in the financial industry.Area: Kyalami Salary and commission based.
- ...About the Role You'll be working as part of a dynamic incident response team, handling: Home emergency calls requiring instant remedy and coordination Property damage claims that may escalate to full insurance claims Customer support throughout the initial...
- ...consultations to optimise conversion. Conduct structured follow-up calls to nurture and close prospective student leads. Maintain a... ...Ability to work effectively in a fast-paced, high-volume call centre environment. Please note that only suitable candidates will...
- ...Key Responsibilities: Handle calls and customer interactions with professionalism and empathy. Manage and update CRM systems accurately... ...(both written and spoken). Previous experience in a call centre or administrative environment. Strong multitasking and...
- ...collaborate with leadership to refine training and development efforts. Key Responsibilities: Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices....
- ...leading automotive group, employing over 16 700 people globally. Job Description: Discover your potential as a Call Centre Sales Representative at Auto Pedigree based in Spartan, Kempton Park. A dynamic leader in the car retail sales industry is looking for an experienced...
- ...The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- ...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations, contribute...
- ...BPPs authentication; report issues participate in quality audits (90%). Maintain equipment (laptop headset fingerprint scanner); remote BCM capability. Requirements Matric certificate; 2 years face-to-face customer support. Technical experience in...
- ...Key Responsibilities: Lead, coach, and motivate a team of emergency call centre agents Manage real-time operations in a high-volume, time-critical environment Ensure SLA, KPI, and TAT targets are consistently met Handle escalations and complex emergency cases...
- ...first time depositor clientsProactively contacting new leads via calls, emails, and messaging platformsGuiding clients through account... ...3 35At least 3 years proven outbound sales experience in a Call Centre environment (Financial services English MUST be your first language...
- ...leading cash & payment solutions company, has a vacancy for a Call Centre Consultant based at our Head Office in Midrand, Gauteng... ...on any activities assigned through safety meeting/committee/representative/management Attend safety education and refresher programs...
- ...Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation...
- ...We provide agents with fresh leads daily. We do not do ANY cold calling. All our clients applied for funeral cover or other insurance... ...professional-We are looking for Afrikaans & English speaking agents. Preference will be given to candidates with call centre sales experience.
- Job Title: Call Centre AgentJob Description:As a Call Centre Agent, you will be responsible for promoting and selling Life and Funeral cover products to potential clients over the phone.Your primary duties will include:- Engaging with prospective customers via telephone...
- ...channels and platforms. Collaborate with the Business Intelligence team to enhance Qlik Sense dashboards. Partner with the call centre team to understand lead quality and feed operational insights into marketing performance analysis. Campaign Performance Analysis...
Datafin IT Recruitment
George, Western Cape2 days ago
