11,633 vacancies

Search Results:

Call Centre Quality Assurance Analyst

 ...SUMMARY: A company that is a global leader in contact centre solutions, that maintains meticulously high standards for customer...  ...to help define and achieve business goals is looking for a Call Centre Quality Assurance Analyst to join their world-class team.... 

Select One

Johannesburg, Gauteng
6 days ago

Quality Assurance Analyst (Call Centre)

 ...SUMMARY: - POSITION INFO: The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service... 

Callforce Direct

Johannesburg, Gauteng
a month ago

Quality Assurance (Client Service Call Centre)

 ...with the necessary Category A and B1 experience? ~ Provide quality administration service in respect of Quality Assurance...  ...Contribute to implementation of quality assurance process within the call centre. Assess calls and achieve set assessment target. Keep record... 

Isilumko Staffing (JHB)

Johannesburg, Gauteng
a month ago

Call Centre Manager

 ...required, which includes both informal and formal methods of performance management. Monitoring random customer engagements to improve quality, minimize errors and track operative performance. Reviewing the performance of staff, identifying training needs and planning... 


Johannesburg, Gauteng
4 days ago

Call Centre Supervisor

 ...SUMMARY: A global leader in contact centre solutions is searching for a dedicated, supportive Call Centre Supervisor who can coach and motivate call centre representatives as they field calls from clients. POSITION INFO: The Call Centre Supervisor will hire... 

Select One

Johannesburg, Gauteng
6 days ago

Call Centre Team Leader

 ...Safair Operations, operating as FlySafair , has a vacancy for a Call Centre Team Leader at our head office in Bonaero Park.   The...  ...times are met; Ensure that work is of an optimum quality; To provide back-up support for more challenging customer queries... 


Kempton Park, Gauteng
6 days ago

Senior Call Centre Manager

 ...SUMMARY: We are seeking a highly motivated and experienced Senior Call Centre Manager to oversee the day-to-day operations and strategies of our Inbound and Outbound Call Centres. POSITION INFO: Skills and Qualifications: Minimum of 5 years’ experience... 

Sci Tech Placements

Johannesburg, Gauteng
11 days ago

Business Developer (Legal Call Centre)

 ...SUMMARY: Well established Law Firm with a Call Centre for Legal Recoveries is looking for a Business Developer with experience in obtaining new business in the Legal Call Centre Recoveries sector POSITION INFO: Minimum requirements: ~ Grade 12 ~8 Years... 

Dante Personnel

Pretoria, Gauteng
13 days ago

Call Centre Consultant (PORTUGUESE SPEAKING)

 ...African Countries Matric essential or equivalent 2-5 years’ experience in customer service, key account management Help Desk / call centre environment Ability to communicate clearly in Portuguese and English Excellent written and communication skills.... 

Bridgena Barnard & Associates

Cape Town, Western Cape
23 days ago

Quality Assessor

 ...the leisure sector.Key Performance Areas: The incumbent will be responsible for monitoring, inspecting and reporting on the quality of client interactions, processes and products. The role is ultimately to provide Intel to assist company management to improve the... 

Beekman Group

5 days ago

Call Centre Manager (Project Manager Qualification)

SUMMARY: - POSITION INFO: Call Centre Manager / Call Centre Project ManagerProject Manager Qualification a must!Manage National call centreExperience managing 50-100 call centre agentsAvailable immediately

Isilumko Staffing (JHB)

Northcliff, Randburg
a month ago

Call Centre Real Time Analyst (JHB & CT)

 ...SUMMARY: A global leader in contact centre solutions is searching for dedicated, supportive Call Centre Real Time Analysts to join their team in both Johannesburg and Cape Town. POSITION INFO: The role will involve ensuring that service level agreements across... 

Select One

Johannesburg, Gauteng
6 days ago

Digital Transformation Manager - BPO/Call Centre

 ...SUMMARY: An opportunity for a Digital Transformation Manager has become available at this global BPO/CALL CENTRE analytics and digital solutions company that services insurance, banking and financial services industries. POSITION INFO: The Digital div. leverages... 

TrudyQ Consulting

Cape Town, Western Cape
26 days ago

Supervisor: Collections Call Centre

 ...year supervisory experience ~3 years working experience in a Call Centre Improve Cash Collections and  efficiencies....  ...failures (training etc.) Support consultants by handling escalated calls. Analyse quality reports and KRA performance reports... 

Markalao Recruitment

Midrand, Gauteng
a month ago

Senior Call Centre Consultant

 ...SUMMARY: - POSITION INFO: Our client is seeking a Senior Call Centre Consultant to join their team, based in East London....  ...inbound / outbound calls, email and social media platforms and (c) quality interactions with customers.  Minimum Requirements:-  *Minimum... 

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Grou...

East London, Eastern Cape
more than 2 months ago

Call Centre Recruitment Consultant

 ...SUMMARY: - POSITION INFO: The ideal candidate must have a minimum of 5years in Call Centre recruitment. Must understand the Inbound, Outbound, Cold Calling and service industries.Must have done bulk recruitment with a proven track record.Must have thorough... 

Isilumko Staffing (JHB)

Johannesburg, Gauteng
more than 2 months ago

Inbound Call Centre

SERVICE AGENT CALL CENTRE JOHANNESBURG SOUTH Refrigeration Technical Manufacturing POSITION INFO Minimum requirements Previous Customer Service Team Leader Matric Quotes Administration Willing to work after Hours Material Allocation Must Have... 


City of Johannesburg Metropolitan Municipality
6 days ago

Call Centre Consultant

 ...products and services, and refer to them during calls Build positive relationships by going...  ...for service, productivity, and quality Create and maintain record of daily problems...  ...Leverage data and insights gathered by the call Centre to recommend and influence process... 

Engine Repairs and Engineering

Ekurhuleni Metropolitan Municipality
4 days ago

Call Centre Trainer

 ...one of the top BPO Outsource Centres in South Africa, offering outsourced...  ...a reputation of delivering quality outsourced service offerings...  ...certified Facilitator (Registered assessor/and or moderator would be...  ...position preferred. International call centre (BPO) experience... 


Western Cape
19 days ago

Call Centre Agent

 ...understand customer needs in order to provide a consistently high quality service Effectively promote the clients products and...  ...properly informed Bolsa de trabajo South Africa ofrecemos puesto de Call Centre Agent para el sector de Call Center Telemarketing en la... 


uThungulu District Municipality
18 days ago