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- At TTEC , were all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa youll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training...
- ...ability to exercise sound judgement in the making and implementing of decisions Preferred Qualification and Experience 3-5 years BPO Sales Trainer experience where you deliver classroom led sales training sessions BPO Call centre experience required Clear...
- ...your contributions, we want to hear from you! Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance. Key Responsibilities: Recruitment and...
- ...Location: Cape Town Reports to: Head of Operations About the Role Were looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)with...
- ...Requirements Matric Certified Call Centre Manager or equivalent qualification, a distinct advantage 2-4 years experience in a BPO Call Centre Management position Knowledge of and experience in managing to strict client SLAs Ability to motivate and manage...
- ...Regional Head of BPO Operations Provide strategic leadership to multifaceted BPO operation. ~5 -7 years senior contact Centre management experience in BPO sector ~ Strategic and tactical focus ~ Strong analytical skills ~ In-depth client interface ~ Salary...
- TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our professionals. Role/Purpose: Manages a safe, attractive and functional physical environment for all employees....
- ...Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- At TTEC, were all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa youll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...
- ...We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable...
- Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and sustainability, they deliver cutting...Remote job
- ...Computer Science, or related field Minimum 57 years experience in IT, with at least 3 years in a management role Experience in BPO, call centre, or telecom environments is essential Strong knowledge of dialler system functionality and management Proficient in...
- ...stream PMP, PgMP certification (preferred) Work Experience Requirements ~10+ years of experience, most of which should be in BPO environment ~3+ years of the BPO experience should be in Transitions ~ Program Management experience of a small to medium size...
- ...one building it from positioning to pipeline, brand to bottom line. That role is here. CallForce is South Africas fastest-growing BPO outsourcing specialist, expanding aggressively into the USA and UK. We have a bold new brand story to tell, a sophisticated digital transformation...
- ...URGENT: Language Consultant in Cape Town A BPO Call Centre is currently seeking bright and vibrant candidates that can speak German fluently -Must speak English -Must have Matric -Must have a clear ITC and no criminal record -Must have a work permit valid...
- ...Chapter Location: Cape Town or Johannesburg, South Africa This isn't a typical marketing role. CallForce is a fast-growing BPO provider expanding into the USA and UK markets. We're at an inflection point, moving from "good local player" to "global brand" and we...
- ...CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer with experience in FSP to join our team and play a vital role in...
- ...transforming teams Drive Business growth Deliver Strategic impact Strong experience in strategic brand positioning Deep understanding of financial management, sales leadership and operational optimization Experience in the BPO sector is an advantage...
- ...will be a detail-oriented and results-driven finance professional with extensive experience in financial management, ideally within the BPO industry. You will have a strong understanding of accounting principles, financial regulations, and operational metrics relevant...
- A South African company that provides specialized operational support, technology platforms, and business process outsourcing (BPO) to insurers, brokers, automotive manufacturers, and fleet managers, is seeking a Cloud Infrastructure Engineer who will ensure the seamless...
- ...Development Manager to lead the design, delivery, and continuous improvement of training programmes within a dynamic, high-performance BPO environment. This role will be responsible for developing impactful learning solutions across product, process, systems, and...
- ...Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple...
- ...and system to the team Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account Education Requirements Undergraduate - With minimum of 2 years of College...
- ...Hire Resolve, a leading BPO firm, is currently seeking a highly motivated HR Officer to join our team. As an HR Officer, you will play a vital role in managing the human resources functions of our organization, ensuring that our HR policies and procedures are in line with...
- ...Our client in the BPO sector is urgently looking for Workforce Manager: Requirements ~ Candidate must possess at least a Bachelors/College Degree ~4 years minimum experience in Workforce Management ~ Dialer experience for outbound campaigns a must ~ Excellent...
- A global technology and business process outsourcing (BPO) company that specializes in managing critical incidents, claims, and service plans for the automotive, fleet management, and insurance, is seeking a Cloud Infrastructure Engineer who will ensure the seamless operation...
- ...Expertise: ~8 years + experience in Strategic sales in a B2B (Business to Business) environment. ~ Experience with people solutions i.e BPO, Functional outsourcing, Talent Acquisition. ~ Key Competences: Strategic Influence, Entrepreneurial Thinking, Customer Centric...
- ...seeking a highly competent and proactive Senior Recruitment Specialist to manage end-to-end recruitment delivery within a fast-paced BPO environment. This role will partner closely with hiring managers and stakeholders to align recruitment strategies with business objectives...
- ...talented Training Instructor! Work site: Johannesburg. ⏰ Schedule: 7-4 pm PST, Monday to Friday. As a Trainer at Redial BPO, your primary goal is to equip new hires and existing staff with the necessary knowledge and skills for peak job performance. You'll...
- ...Operations ManagerLocation: Sunninghill Job Purpose: To lead and manage a high-performing team of insurance sales agents in a BPO environment, ensuring that sales targets, compliance requirements, and service levels are consistently met or exceeded. The role...