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- ...Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—...
- ...BPO Sales Trainer CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development...
- Callforce success is all down to our people. And now were looking for the young, talented, employed, and unemployed to join the best team in the business. If youre ready to take your career to the next level, enjoy the kind of career development opportunities that come...
- ...is given for performance improvement. The expertise we require: ~3 to 5+ years experience managing a sales campaign, within a BPO environment. ~ Experience in Telco is an additional advantage. ~ Sales track record of building exceptional team performance. ~...
- Technical Competencies & Experience: # Design and oversee end-to-end digital workflow and integration architecture # Lead technical workshops, translate complex concepts for stakeholders, and present solutions to business and IT teams. # Define and enforce architecture...
- ...TITLE: ACCOUNT MANAGER (BPO) (Cape Town) We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful...
- ...for sales and persuasive communication is sure to impress us. If you have a proven track record of achieving positive results in the BPO sector, then take this moment to apply today. What You'll Be Doing: Lead and optimise best-in-class operational...
- ...problem-solving skills. Must be confident and outspoken, but at the same time must be able to handle difficult/annoyed clients in a calm, collected and courteous manner. Accuracy and attention to detail. System Knowledge - BPO Knowledge would be an advantage....
- ...external audiences. Minimum Qualifications & Experience · Matric. · Minimum 5 years’ senior leadership experience in International BPO Contact Centre Operations, managing up to 300 agents across voice, chat, email, and back-office channels. · Experience across...
- ...SUMMARY: DBN000215 – Junior Project Manager – Pinetown Purpose of the Job: To support the delivery of BPO and digital transformation projects and ensure they meet timelines, scope, and quality standards. Required Qualifications: #2–5 years’ experience in...
- ...knowledge sharing and repeatable frameworks About You ~5+ years in a technology or innovation role, ideally in contact centres, BPO, or enterprise IT ~3+ years of experience leading cross-functional, tech-driven initiatives ~ Strong technical understanding of system...
- ...Africa (Johannesburg or Cape Town) Reports to: CEO Type: Full-time About CallForce: CallForce is a proudly South African BPO provider delivering world-class contact centre solutions to global clients. With a strong presence in Johannesburg, Cape Town, and...
- ...SUMMARY: A forward-thinking BPO is looking for a high-calibre Quantitative Analyst to join their fast-growing team. If you’re passionate about digging into data, optimizing processes, and applying commercial thinking to real-world business challenges, this opportunity...
- ...CALLFORCE BPO is looking for a receptionist to provide professional front desk support, manage office visitor traffic, assist with general administrative tasks, and create a welcoming environment for clients, vendors, and employees in a fast-paced BPO setting. Key...
- ...Insurance Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career...
- ...A BPO Call Centre located in Cape Town is urgenty looking for an IT Recruiter. -Must reside in Cape Town. -Must be able to handle the pressure. -Must have experience as an IT Recruiter. -Must have a clear ITC and Clear Crim. -Must have Matric and Tertiary qualification...
- ...transforming teams Drive Business growth Deliver Strategic impact Strong experience in strategic brand positioning Deep understanding of financial management, sales leadership and operational optimization Experience in the BPO sector is an advantage...
- ...Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Telesales Sales Consultant and be part of a winning team. You will be servicing...
- ...Recruitment Consultant CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective...
- ...CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills...
- ...Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert) role that ensures a seamless IT Network Management , helping business growth and creating value for business and their clients through IT intervention....
- ...Job Purpose: We are seeking a skilled IT Technician to provide hands-on technical support across multiple BPO campaigns. This role ensures smooth secure and reliable IT operations for both on-site and remote users supporting hardware software networks telephony and...
- ...Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a winning team. You will be working...
- ...Insurance Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Insurance Consultant and be part of a thriving team with...
- ...indirect procurement. Prior experience in managing procurement in a multinational or service-sector environment (preferably BFSI / BPO / shared services / consulting) in South Africa. Strong negotiation, analytical, and vendor management skills. Knowledge of local...
- ...with regulations and professional guidelines and ethics & business rules Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as...
- ...CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for...
- ...Sales Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development...
- ...International Campaign CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing...
- ...Resilient and adaptable to rapid change. Calm and focused in a fast-paced environment. Passionate about education, innovation, and social impact. Committed to building companies reputation as a leader in accredited training and BPO sector learning solutions....

