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- ...Requirements Matric Certified Call Centre Manager or equivalent qualification, a distinct advantage 2-4 years experience in a BPO Call Centre Management position Knowledge of and experience in managing to strict client SLAs Ability to motivate and manage...
- At TTEC , were all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa youll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training...
- ...SUMMARY: - POSITION INFO: The BPO Business Development Manager is responsible for driving revenue growth through the acquisition of new clients for our Business Process Outsourcing (BPO) services. This role requires a high-performing sales professional with deep...
IOCO
Johannesburg, Gautenga month ago - ...your contributions, we want to hear from you! Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance. Key Responsibilities: Recruitment and...
- ...Regional Head of BPO Operations Provide strategic leadership to multifaceted BPO operation. ~5 -7 years senior contact Centre management experience in BPO sector ~ Strategic and tactical focus ~ Strong analytical skills ~ In-depth client interface ~ Salary...
- TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our professionals. Role/Purpose: Manages a safe, attractive and functional physical environment for all employees....
- ...Location: Cape Town Reports to: Head of Operations About the Role Were looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)with...
- ...Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...are seeking a highly skilled and experienced Facility Manager/Contract Manager to oversee the daily operations and maintenance of our BPO facility. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of all facility-related...
- At TTEC, were all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa youll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...
- ...We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable...
- What You’ll Do Handle inbound and/or outbound customer calls Assist customers timeously and in a polite and friendly manner Provide accurate information about products and services Resolve customer concerns with professionalism and empathy Document interactions...
- ...environment Strong experience across GL, reconciliations, VAT, cash flow and reporting Proficient in accounting systems - Pastel/BPO advantageous Advanced Excel skills Experience with commission calculations advantageous High attention to detail, accuracy...
Communicate Recruitment
Cape Town, Western Cape3 days ago - ...according to billing cycles. Validate billing data (rates, quantities, contract terms) before processing. Capture billing details into BPO Process credit notes and adjustments as needed. ~ Administrative Support Maintain organized digital billing files....
Daisy Business Solutions
Bryanston, Sandton12 days ago - ...Delivering data insights and performance analysis Skills & Experience: Advanced Excel Minimum of 5 years similar experience BPO & Pastel (Advantageous) Qualification: Matric + National Diploma or Degree or SAIPA/SAICA articles with minimum 3 years of...
Communicate Recruitment
Cape Town, Western Cape1 day ago - ...Prepare management reports Provide data analysis Skills & Experience: Advanced Excel Minimum 5 years similar experience BPO & Pastel (Advantageous) Qualification: Matric + National Diploma or Degree or SAIPA/SAICA articles with minimum 3 years of...
Communicate Recruitment
Cape Town, Western Cape5 days ago - ...Completed B.Com Accounting degree ~5-8 years of relevant accounting experience ~ Proficiency in accounting software (Pastel and BPO) and advanced MS Excel skills ~ Prior experience with commission calculations ~ Strong attention to detail and accuracy ~ Ability...
Daisy Business Solutions
Cape Town, Western Cape5 days ago - ...Academy is proud to launch our 3-Week Work Readiness Bootcamp, designed to prepare young talent for real employment opportunities in the BPO and corporate sector . This is not just training. This is your first step into the working world. ð How It Works Phase 1: 3-Week...
SA Commercial (Pty) Ltd
Cape Town, Western Cape17 days ago - ...Register Manage GL entries Reconcile the cashbook Reconcile the Balance Sheet Skills & Experience: Pastel (Advantageous) BPO (Advantageous) Minimum 5 years of experience in a similar role Excel – Advanced level Qualification: SAIPA/SAICA or...
Communicate Recruitment
Cape Town, Western Cape6 days ago R 40,000 per month
...- Advanced ~3-5 Years experience as an Accountant ~ Knowledge of (GAAP) & (IFRS) ~ Technical Proficiency of financial systems: BPO, EVO and Sage ~ Previous engagement with Executives - confidently engage and advise the CFO , COO and CEO on high-level financial...Dante Personnel
Johannesburg, Gauteng20 days ago- ...one building it — from positioning to pipeline, brand to bottom line. That role is here. CallForce is South Africa’s fastest-growing BPO outsourcing specialist, expanding aggressively into the USA and UK. We have a bold new brand story to tell, a sophisticated digital transformation...
Callforce Direct
Cape Town, Western Cape13 days ago - ...SUMMARY: - POSITION INFO: Project Coordinator The Project Coordinator supports the planning, execution, and delivery of BPO projects and client campaigns. This role ensures timelines, resources, reporting, and communication streams are effectively coordinated...
Callforce Direct
Cape Town, Western Capea month ago - ...Office Automation or Manufacturing sectors Please note this role is not suited to candidates from call centre, financial services or BPO sector, but focused on candidates who have worked in a technical, distribution, office automation or manufacturing sector....
Lotus Recruitment
Paarl, Western Cape11 days ago - ...POSITION INFO: Location: South Africa (Fully Remote ) Employment Type: Full-Time Industry: Business Process Outsourcing (BPO) WatersEdge Solutions is partnering with a high-growth global BPO provider to appoint a Regional Managing Director for South Africa...
WatersEdge Solutions
Johannesburg, Gauteng12 days ago - ...SUMMARY: - POSITION INFO: Campaign Manager – Outbound Telco Sales CallForce is a prominent Business Process Outsourcing (BPO) organisation known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled, client-focused,...
Callforce Direct
Johannesburg, Gautenga month ago - ...and system to the team Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account Education Requirements Undergraduate - With minimum of 2 years of College...
- ...CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business...
- ...URGENT: Language Consultant in Cape Town A BPO Call Centre is currently seeking bright and vibrant candidates that can speak German fluently -Must speak English -Must have Matric -Must have a clear ITC and no criminal record -Must have a work permit valid...
- ...We are seeking a detail-oriented and analytical Data Analyst to join our team in a BPO environment. The ideal candidate will be responsible for collecting, analysing, and interpreting operational and performance data to identify trends, optimize processes, and support...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. Must reside in Cape Town Will be based in Town Must have a clear criminal record and clear ITC (No Debt) Must...
