Search Results: 4 vacancies
Call Centre Agent
Position Overview:
As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues...
...Reporting to: Specialised Collections Manager
Job Purpose: As a Specialised Collections Agent you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take...
...Reporting to: Operations Manager
Job Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targets and or to ensure TFC objectives are achieved.
Location: Woodstock, Cape Town
KEY PERFORMANCE AREAS:...
...customer services team manager, where necessary to designed and implement correctly, complaint resolution policies required to enable agents to provide a solution to questions, concerns, or complaints efficiently and satisfactorily to debtors/customers.
4. Quality and...
