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- Are you a natural conversationalist who enjoys connecting with people? This role is all about introducing our amazing products to new and existing customers, achieving business goals, and leaving customers delighted. If you’re ready to bring your energy and charm, we’d...
- ...customer service and confident in a fast-paced call centre environment? We’re looking for energetic, service-driven Client Services Agents who thrive on making every customer interaction count. In this exciting role, you’ll be the friendly, knowledgeable voice of our...
- Telemarketing Agent- homechoice (Southern Suburbs (Cape)) 2025/07/18 Reference Number HCH-3053 Description Are you a natural conversationalist who enjoys connecting with people? This role is all about introducing our amazing products to new and existing customers,...
- Purpose of this role: Telephonically collect money from customers who have outstanding debt with the Company in order to generate cash flows, minimise bad debts, reduce the risk of write-offs and rehabilitate delinquent customers. Key Performance Areas Generate ...
- Telemarketing (Insurance) Agent - Finchoice (Southern Suburbs (Cape)) 2023/06/13 Reference Number HCH-2285 Description The ideal candidate for this role will be responsible for telephonically marketing / selling our company’s wide range of insurance products to new...
- ...and compliance in a fast-paced, results-driven environment. Responsibilities Lead, support, and motivate a team of collections agents to achieve high performance Develop and implement effective debt collection strategies Monitor team performance and provide regular...
- ...Helping to identify operational gaps and opportunities for workflow optimisation. Contributing to data quality checks and accuracy of agent performance records. Collaborating with supervisors and team leaders to prepare dashboards and insights. Assisting in...
- ...efficient task delegation Assign and distribute tasks to team members, ensuring timely resolution of inquiries Oversee junior agents to ensure they remain compliant and adhere to company policy and procedures Ensure all records and team admin, is compiled and...
- ...Helping to identify operational gaps and opportunities for workflow optimisation. ~Contributing to data quality checks and accuracy of agent performance records. ~Collaborating with supervisors and team leaders to prepare dashboards and insights. ~Assisting in...
- ...across various campaigns with changing qualification criteria – quickly adapting to different products and client requirements. ~ Team Collaboration: Collaborate with team leads and fellow agents to share feedback, refine techniques, and drive campaign success....