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- ...Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints route calls to appropriate...
- ...Duties & Responsibilities Key Requirements: 1 years minimum call centre experience handling high call volumes Customer... ...and problem-solving skills Comfortable working rotational 12-hour shifts (24-hour operation) on a 6 days on / 4 days off schedule Strong...
- ...SUMMARY: Call Centre Consultant POSITION INFO: Job Description : Are you a confident communicator looking for a high-earning opportunity without the pressure of selling? Join our dynamic call centre team in Table View. Contact potential customers from...
- DUTIES & RESPONSIBILITIES · Signing for shipments upon receipt and verifying that the correct stock has been received and dispatched · Thoroughly inspecting stock for any damages and discrepancies · Sorting stock according to appropriate location for storage · ...
- Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter...
- ...Town is seeking individuals with disabilities to participate in a Call Centre Learnership program. This opportunity is open to... ...considered National Certificate in Call Centre (NQF Level 3) HOURS: ~ Monday to Friday: To be Confirmed Should you meet all...
- ...SUMMARY: - POSITION INFO: We are seeking a highly skilled Data Center Electrical Engineer with at least 5 years of relevant experience in electrical systems installation, maintenance, and troubleshooting within data center environments. The ideal candidate...
- ...the ever-expanding online marketing industry. Invest in your future! Apply TODAY to secure your interview. Requirements: Call Center Experience 1 year preferred Clear ITC and criminal record (essential) Mininimum 6 months’ outbound sales experience (...
- ...Duties & Responsibilities Key Requirements: Experience: Minimum of 1 year in a call center environment (Live Chat transport is available during day and night shifts. Key Responsibilities: Handle inbound customer queries via phone and/or live chat in a professional...
- ...Will be required to proactively contact customers both by telephone and in writing. This will require both inbound and outbound calling, most of which will involve telephone dialler activity Will have knowledge of debt collection techniques and be able to demonstrate...
- ...SUMMARY: - POSITION INFO: We are seeking a skilled and experienced Data Center Genset Engineer to join our team on a 3-month contract. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of diesel generator sets...
- ...SUMMARY: - POSITION INFO: Calling all team leaders & SME'S/2ICS or performance... ...searching for a dedicated, supportive call center supervisor who can coach and motivate call... ...courteous under pressure and navigate tense situations, especially during busy hours....
- ...provides initiative-taking, solutions-oriented support for the Contact Center Management and Workforce Management teams and continuous... ...staffing and adherence. Ensure compliance with SLA and required hours per account. ~ Collaborate with Operations to develop and execute...
- ...Level 2 role supporting UK-based clients. This is an office-based call center helpdesk position, handling escalated technical issues and... ...025 #128204; Location: Cape Town (on-site only) #128338; Hours: Monday to Friday, full-time #128172; Client Base: UK ⸻...
- ...Our company is looking for a dedicated and enthusiastic Call Center Operator to join our customer service team. If you like to communicate with people, provide support, and offer quick solutions, this post might be right for you. Requirements: Excellent verbal...
- ...Customer Experience Expert (US Hours)Other Stellenbosch - Western Cape - South Africa, Cape Town - Western Cape - South Africa ENVIRONMENT... .... Customer Support & Guidance: Handle inbound inquiries (calls, emails, LiveChat) empathetically and professionally, providing...
- ...Job Description: The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: Sell insurance products... ...policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up Strive to achieve insurance...
R 350,000 - 420,000 pa
SUMMARY: Are you a recently qualified or soon-to-be qualified SAICA / SAIPA / CIMA Articled Accountant ready POSITION INFO: Are you a recently qualified or soon-to-be qualified SAICA / SAIPA / CIMA Articled Accountant ready to take the next step in your career...- ...to strength providing solutions for public and private clients across the UK. Duties and responsibilities: * Answering incoming calls and emails * Booking confirmations with clients * Handing immigration documents * Holding face to face interviews as and when...
- ...URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign. • Must reside in Cape Town • Will be based in Town • Must have a clear criminal record and clear ITC (No Debt)...
- ...and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback &...
- ...Permanent SECTOR : Learnership / Call Centre BASIC SALARY : Market related... ...National Certificate in Call Centre (NQF Level 3) HOURS: ~ Monday to Friday: To be Confirmed Should you meet all...
- Job Description: As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum Qualifications...
- ...STACK DEVELOPER (REACT AND ANGULAR)– CAPE TOWN – UP TO R530 PER HOUR POSITION INFO: A proudly South African ICT company dedicated... ...depending on experience and ability. Contact Mavis on -merge.co.za or call her on to discuss this and other opportunities. Are you...
- Job title:Insurance Call Centre Sales Agent (Cape Town) Job Description: As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company'...
- ...ambitious? Willing to put in the extra effort to advance within the company? This is the opportunity you have been waiting for. As the Call Logger, you will provide telephonic assistance to clients regarding the Arch Retail system, with a focus on software related issues....
- ...The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant ‘fit and proper’ requirements of the applicable Acts and the FSCA requirements (a condition of employment...
DashBPO | Customer Service Agent | Patient Follow-Up & Appointment Scheduling | US Hours | Cape Town
...Job Summary: The Call Center Agent will be responsible for contacting recently discharged patients to schedule follow-up appointments with a Nurse Practitioner. This role plays a critical part in ensuring continuity of care and improving patient outcomes by proactively...- ...appropriate collection strategies and campaigns Load campaigns; send emails/smss, monitor productivity and provide daily stats Conduct call audits and provide coaching Conduct High Risk calls/queries and escalating to the relevant departments Compile, analyze and...
- ? Calling All ICU Enrolled Nurse Assistants! ? ? Western Cape | Locum Shifts | Public & Private Sector ? Monthly rotational shifts Are you an ICU Enrolled Nurse Assistant with 2–5 years of hands-on ICU experience? Whether you're from the public or private sector...