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- ...Primary Purpose of Job: As a first-line IT Engineer, you will be the first point of... ...Act as the first point of contact for IT support queries via phone, email, and ticketing systems... ...& Experience: Proven experience in a 1st line IT support role. Strong knowledge...
- ...Taking ownership of complex issues to resolution providing technical support via telephone, email, and remote access. Overseeing remote... ...and able to commit the time required to get the job done in line with business needs Highly organised with excellent time management...
- ...SUMMARY: - POSITION INFO: We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The...
- ...and service requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next... ...Cisco management tools, Juniper and Extreme Firewalls, Nexus 1-7K support, Cisco ACE and F5 Configuration plus fault finding. Broadband Support...
- ...First Line Support Engineer - Remote What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within...
- ...As a 3rd Line Support Engineer, you will be the escalation point for customers technical issues. Youll be investigating challenging problems... ...to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers Taking ownership of complex issues to resolution...
- ...Main Responsibilities: Dutch 1st Line Service Desk Analyst Based in Cape Town, this a a Dutch Technical position Fully understand... ...issues. Provide a single point of contact for end users support using all contact mediums. Quickly understanding and...
- ...within the financial sector requires an Underwriter for Personal Lines. Your: Formal Education Matric NQF 5 in Short-Term... ...Underwrite in accordance with standards, policies and procedures; Support the sales team in acquiring and retaining profitable business;...
- 3rd Line Technical Support Engineer (CPT Hybrid)IT - Support Cape Town - Western Cape - South Africa ENVIRONMENT: OUR client is a thriving... ...and other aspects of the business. DUTIES: Provide 1st to 3rd Line Support via email, phone, and remote support to...
- ...We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the...
- ...Kaseya ecosystem, including Datto RMM, Datto EDR, RocketCyber, IT Glue, Autotask, and related tools. This hybrid role bridges Helpdesk Support, Centralized Services, and Professional Services, offering a dynamic mix of responsibilities. This role is to support one of...
- ...Intern to join our IT team as a Desktop Support Intern . This role is ideal for someone eager... ...hands-on experience in providing first-line technical support to end-users. You will assist... ...environment.  What you’ll do: ~1st line End User Support of all IT related...
- ...SUMMARY: - POSITION INFO: LINE MANAGER – SA STEELWORKS AIRPORT INDUSTRIA – CAPE TOWN SA Steelworks has a position... ...required, record and file with Production Manager Ensure teams are supported through empowerment and accomplishment Manage teams...
R 25,000 per month
#128680; 2nd Line Support Engineer – Cape Town (On-site) #128205; Permanent | UK Hours (09:00–17:30) | Full-time We’re hiring experienced... ...#128736; What You’ll Do • Resolve escalated tickets from 1st Line • Troubleshoot MS 365, Intune, SharePoint, VPN, and...R 480,000 pa
...SUMMARY: Commercial Lines Underwriter – Join a Leading Short-Term POSITION INFO: Commercial Lines Underwriter – Join... ...oriented professional to take ownership of a portfolio within a well-supported, tech-forward environment. The Ideal Candidate: The...- ...and Linux KVM skills. You must have 7 to 10 year's experience supporting datacentre software and supporting Tier 3 escalations. The role... ...reporting Preventitive maintenance Architect new solutions Assist with escalations from 2nd line support engineers...
- ...SUMMARY: In this role, you’ll be instrumental in maintaining and supporting a growing data management infrastructure. With a strong focus... ...INFO: What You’ll Be Doing: Deliver first- and second-line support for in-house developed applications and core infrastructure...
- ...Have you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do... ...to resolve customer issues, acting as an escalation point for 1st Line Engineers. Take ownership of customer issues to resolution providing...
R 20,000 - 25,000 per month
...SUMMARY: Customer Support Consultant with experience in Property and Accounting POSITION INFO: Customer Support Consultant... ...October 2024 To apply for this position: Send MS Word format CV to and use POS24302 – Customer Support Consultant in the subject line- ...SUMMARY: Our client in the educational industry has a vacancy for Moodle Support Specialist who will provide expert technical and functional support for the Moodle Learning Management System. This position ensures smooth day-to-day operations of Moodle by assisting...