Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Receptionist Job Description Template
Our company is looking for a Receptionist to join our team.
Responsibilities:
- Any other ADHOC duties;
- Setup and synchronize company calendar, meeting and leave;
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
- Booking of boardrooms;
- Perform any other clerical receptionist duties such as filing, photocopying, transcribing, faxing and e-mailing;
- Update calendars and schedule meetings;
- Typing of general correspondence;
- Answering of busy switchboard;
- Cleaning materials, Office Stationery;
- Provide basic and accurate information in-person and via phone/email;
- Maintain reception area so that it is tidy at all times;
- Telephone Etiquette and/ or Customer Service related training;
- Assisting business owners with any queries;
- Order water, coffee, chemicals,stationery and other office essentials;
- The incumbent is required to operate within the policies and procedures of Interfront.
Requirements:
- Very well spoken;
- Presentable (Professional) Appearance;
- Customer service attitude;
- Multitasking and time-management skills, with the ability to prioritize tasks;
- Additional certification in Office Management is a plus;
- Excellent organisational skills;
- Hands-on experience with office equipment (e.g. fax machines and printers);
- Solid written and verbal communication skills;
- Ability to be resourceful and proactive when issues arise;
- Good verbal and written communication skills;
- At least 5 years work experience in an office reception and administration environment;
- Minimum of 5 years’ work experience;
- Strong interpersonal skills;
- Valid drivers licence and own transport essential;
- Computer Literacy in MS Office.