Operations Manager: Warehouse and Distribution Job Description Template
Our company is looking for a Operations Manager: Warehouse and Distribution to join our team.
Responsibilities:
- Ensure training and developmental needs of the Ops team are identified, required training schedules completed and training provided;
- Review existing and future SLA’s with local third-party service providers, ensuring best practice standards are followed;
- Agree, implement and monitor monthly and annual targets for Ops team;
- In consultation with the UK team be responsible for the local infrastructure needs and requirements;
- Continually seek ways to improve business operations, identify and propose changes and implement once agreed;
- Develop and maintain long lasting, strong business relations with all key and strategic suppliers;
- Manage, motivate and inspire the Ops team to deliver operational excellence;
- Continuously search ways to ensure optimal cost utilisation for all Ops related activities;
- Identify key staff for succession planning and future development;
- By making use of MS Planner, determine tasks, provide regular progress reports, closure as per agreed timetable;
- Be responsible for all Health and Safety matters, dealing with external SP’s, compliance with regulatory requirements, meeting with committee members;
- Ensure processes and procedures are followed and exceptions managed;
- Have a clear strategy for change management. Act as a change manager for the Ops team ensuring awareness of process, system, procedural, staff changes;
- Follow HR guidelines to institute disciplinary procedures for non-performance;
- Perform regular analytical reviews on key costs/performance ratios and make recommendations.
Requirements:
- Exposure to high volumes movement environment;
- Workable knowledge of solar industry;
- Previous exposure to technology products;
- Internal and external customer focus,
- Team player, motivator,
- Project management skills, self-starter, organised, ability to analyse and interpret data, prioritisation of tasks;
- Security requirements;
- Ability to identify potential problems and provide and implement solutions, target driven,
- Focused and dedicated, detail orientated,
- Health and safety Act and regulations;
- System and process orientated, Software focused, IT skills;
- Previous experience in managing operational team of 5+ managers and 50+ staff;
- 5 to 10 years senior management experience;
- Leadership and managerial experience, ability to delegate, good communicator;
- Have a good understanding of the full end to end business cycle.