Office Receptionist Job Description Template
Our company is looking for a Office Receptionist to join our team.
Responsibilities:
- Manage office stock;
- Answer questions and address complaints;
- Greet and welcome guests;
- Receive letters, packages etc. and distribute them;
- Check, sort and forward emails;
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.);
- Answer all incoming calls and redirect them or keep messages;
- Ad hoc admin;
- Prepare outgoing mail by drafting correspondence, securing parcels etc;
- Take up other duties as assigned (travel arrangements, schedules etc.).
Requirements:
- Matric; additional qualifications will be a plus;
- Proficient in English (oral and written);
- Customer service orientated;
- Excellent knowledge of MS Office (especially Excel and Word) and Google Suite (Google Docs and Google Sheets);
- Problem Solving Skills;
- Familiarity with office machines (e.g. computer, printer etc.);
- Mature and confident would be advantageous;
- Strong communication and people skills;
- Experience as front desk representative, agent or relevant position is ideal;
- Good organizational and multi-tasking abilities.