Night Manager Job Description Template
Our company is looking for a Night Manager to join our team.
Responsibilities:
- Provides night audit reports as requested;
- Professional handling of guest enquiries;
- Ensures a friendly welcome and check-in and checkout in line with brand standards;
- Maintain up to date knowledge on events and activities in the city;
- Adhere to Hotel and corporate guidelines;
- Actively promote room upgrades;
- Most senior person at hotel from 10:30 pm to 07:30am;
- Fully utilize the Front Office system ensuring accurate guest information, special requests and accurate billing;
- Oversees set up of Grab and Run;
- Oversees end of day function in hotel and ensures accuracy of revenue reports;
- Maintain confidentiality with all guest information.
Requirements:
- Good team player with a flexible and cooperative attitude;
- Strong decision making skills and a positive Yes I Can service attitude;
- Fluency in English both written and oral;
- Personality — has to be motivated, open minded, be a team player and be ambitious and Responsible person;
- Natural attitude towards providing excellent quality service;
- 2-3 years experience in similar position;
- Ability to main positive attitude when handling all situations;
- Computer knowledge required. Experience with;
- Excellent organizational and time management skills.