Night Manager

Night Manager Job Description Template

Our company is looking for a Night Manager to join our team.

Responsibilities:

  • Provides night audit reports as requested;
  • Professional handling of guest enquiries;
  • Ensures a friendly welcome and check-in and checkout in line with brand standards;
  • Maintain up to date knowledge on events and activities in the city;
  • Adhere to Hotel and corporate guidelines;
  • Actively promote room upgrades;
  • Most senior person at hotel from 10:30 pm to 07:30am;
  • Fully utilize the Front Office system ensuring accurate guest information, special requests and accurate billing;
  • Oversees set up of Grab and Run;
  • Oversees end of day function in hotel and ensures accuracy of revenue reports;
  • Maintain confidentiality with all guest information.

Requirements:

  • Good team player with a flexible and cooperative attitude;
  • Strong decision making skills and a positive Yes I Can service attitude;
  • Fluency in English both written and oral;
  • Personality — has to be motivated, open minded, be a team player and be ambitious and Responsible person;
  • Natural attitude towards providing excellent quality service;
  • 2-3 years experience in similar position;
  • Ability to main positive attitude when handling all situations;
  • Computer knowledge required. Experience with;
  • Excellent organizational and time management skills.