The Internal Communications Manager utilize bulletins, email, teleconferences, or newsletters to ensure effective communication. Manages and coordinates company publications of organizational policies and procedures. Being an Internal Communications Manager typically reports to a head of a unit/department. May require a bachelor’s degree. The Internal Communications Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Internal Communications Manager typically requires 3+ years of managerial experience.
Internal Communications Manager Job Description Template
Our company is looking for a Internal Communications Manager to join our team.
Responsibilities:
- Provide regular reports and feedback to associates, partners and colleagues that demonstrate insight, analysis and solutions;
- Define project tasks and resource requirements and develop full scale comms project plans;
- Ensure a seamless communications process for all stakeholders throughout a project;
- Manage expectations of business and /or country project teams, providing direction and support;
- Apply insights to develop strong platforms for messaging;
- Provide project/campaign/activity results & measurement to evidence business impact;
- Scope, gather and manage relevant content & documentation required to support content development;
- Manage and provide direction on partner budgets;
- Develop and manage optimal channel implementation plans and executional approaches. Develop timelines and templates for each communication project;
- Manage day-to-day operational aspects of projects and provide regular feedback to all parties involved in project;
- Implement and manage project changes and interventions to achieve project outputs;
- Demonstrate innovation and creativity in effectively managing processes to quality standards;
- Deliver the Employee Brand through effective marketing and communication platforms, campaigns, concepts and plans.
Requirements:
- Marketing, advertising and communications processes;
- Experience in managing external suppliers (agencies, production houses, etc.);
- Creative brief writing;
- Knowledge of marketing and communications standards and practices at Standard Bank an advantage;
- Understanding of the business processes within Group structure an advantage;
- Good budget understanding and management skills;
- Sound, ongoing knowledge of the technology behind communications channels/platforms and a proven ability to apply this;
- Computer literacy;
- A proven ability to manage projects and events that deliver tangible outcomes, under pressure and to challenging deadlines;
- Communications project planning.