Engage in promoting or creating an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media.
Account Executive Job Description Template
Our company is looking for a Account Executive to join our team.
Responsibilities:
- Minimise cancellations through regular and pro-active dealings with clients;
- Ensure all communication with the client is in accordance with FAIS minimum standards;
- General correspondence and e-mails to clients according to company standards;
- Ensure that claims are registered and follow up until claim is finalized;
- Adhere to FAIS requirements and set company procedures;
- Ensure that policies and endorsements are loaded onto the system;
- Attend to all Client queries (revision/renewals, rate negotiations with insurers, amendments, cancellations, unpaid premiums);
- Assist in the processing of returns and claims;
- Administration and customer support;
- Understanding and meeting the specific needs and requirements of different customers.
Requirements:
- Good interpersonal skills and assertive negotiator at management level;
- An industry relevant degree (BCom) or experience working in logistics or the FMCG market;
- Experience working on Pastel or a similar ERP system would be beneficial;
- Self-motivated and self-directed;
- Proficient in MS Office, especially Excel;
- Post Matric Qualification is an advantage (BComm, Risk/Accounting, BBA);
- Quantitative and Numerical Skills;
- Enjoys numbers and quantification, budgets cash flows, profits and loss calculations;
- Level-headed;
- Strong organisation skills;
- Enjoys controlling and being in charge of a project, operation or division;
- Controlling: Takes charge, directs, manages, and organises;
- Has the need to focus on one task and complete it thoroughly;
- Motivated and passionate;
- Enjoys initiating and leading from the front.