5* Restaurant General Manager Job Description Template
Our company is looking for a 5* Restaurant General Manager to join our team.
Responsibilities:
- Food Cost controls;
- Dealing with customers, compliments and complaints, following up etc;
- Opening and closing duties;
- Identifying and implementing important restaurant and service procedures;
- Conducting staff performance evaluations;
- Assisting in all areas where needed;
- Implementing and following the rules of the company;
- Presenting a positive image of the company;
- Daily Cash-up;
- Managing a large staff complement;
- Will be responsible for all operations of the restaurant;
- Maintaining and sustaining top service levels;
- Checking that all duties have been completed by floor staff;
- Maintaining dress code standards;
- Managing both FOH and BOH procedures as required in a standardized GM role.
Requirements:
- Good knowledge on duties and procedures in a restaurant environment;
- Knowledge of Pilot software;
- Experience in large and fine-dining restaurants is required;
- The applicant should have at least 3 years GM experience in the hospitality industry;
- Post-matric qualification is advantageous (especially relating to the field of work);
- Grade 12 National Senior Certificate or equivalent;
- Computer knowledge (word, outlook, excel).